Tsebo Solutions Group is a pan-African facilities management and workplace solutions provider. Based in Johannesburg, South Africa, the company has over 50 years of experience designing, managing, and maintaining workplaces across 26 African countries. Tsebo’s offerings aim to enhance productivity, well-being, and safety for businesses in various sectors. Tsebo combines a wide range of services into a single point of contact for clients, simplifying management and coordination.

Duties & Responsibilities

• To mix and invent drinks
• To be aware of the financial goals of the establishments
• Wash glassware and keep the Coffee area clean and orderly
• Arrange displays of stock and glassware
• Prepare garnishes
• Serve snacks or food items to people seated at the pause area
• Keep an inventory of soft drinks, cream, fruits and fruit juices, coffees, teas, etc
• Order supplies
• Operate computerized point of sales systems
• Use machines that automatically mix and dispense drinks.
• Fill unusual orders and how to do the work manually if equipment is not functioning
• Up-selling to increase average guest check and or beverage to food ratio
• May also have supervisory responsibilities including: Planning, organizing and controlling the operations of a cocktail lounge or bar
• Coordinating beverage requirements with other supervisory staff
• Planning menus and assisting with advertising and promotions
• Taking inventory and tracking spillage and transfers

Skills and Competencies

• Listening
• Verbal communication
• Customer focus
• Customer service
• Basic safety
• People skills
• Action oriented
• Organization
• Selling to customer needs
• Attendance
• Client relationships

Qualifications

• Matric