About Agricultural Research Council (ARC)

The Agricultural Research Council (ARC) is South Africa’s premier science institution dedicated to agricultural research, technology development, and transfer. Operating across 11 campuses nationwide, the ARC’s mission is to foster innovation and develop human capital to support and grow the agricultural sector.

Duties and Responsibilities

• Conduct end-to-end business and systems analysis for projects, ensuring alignment between business needs and technical solutions.
• Collaborate with project peers and contribute to continuous improvement initiatives to enhance the quality of deliverables.
• Elicit, analyse, and document detailed business requirements through workshops, interviews, and engagement with diverse user groups.
• Serve as a liaison between business stakeholders and technology teams, fostering strong partnerships and supporting delivery within an agile environment.
• Translate business requirements into clear, comprehensive functional specifications and solution designs.
• Develop and maintain specifications for reports, dashboards, data cubes, and related analytics artefacts.
• Engage with system users to understand operational needs, challenges, and enhancement. opportunities.
• Plan, coordinate, and facilitate user acceptance testing (UAT), ensuring solutions meet defined requirements and quality standards.
• Provide second-line support for corporate applications, including troubleshooting and escalation management.
• Deliver End-user training and create user-support materials as needed.
• Support and assist with operational activities related to system functionality, processes, and continuous improvement.
• Responsible to manage ICT project within scope, time, cost, and quality with the approved project management standard operating procedure.
• Responsible to execute other assigned operations and activities with the ICT operations function.

Requirements

• 3 years Diploma in IT/ Business Analysis or related field.
• 2 years’ experience in Business Analysis.
• Experience in Programming would be an added. advantage.
• Good communication and documentation skills.
• Knowledge and understanding of SDLC, SQL, UML,
• System functionality and integration, JAD sessions and Testing.