National Bargaining Council for the Road Freight and Logistics Industry (NBCRFLI) invites graduates to apply for Case Management Internships in Western Cape.

Requirements: Diploma or Degree in: Labour Relations/Human Resources

Duties: Perform a client services function, or receiving visitors referred from client services to the office to enquire about specific cases and opening cases/files for those parties lodging a dispute if required. Capturing of daily applications on Case management system denoting all aspects of the case to be dealt with. Screening files/ referrals to ensure that all details are correct, that the stipulated timelines are adhered to, and that the required signatories have signed.  Scheduling of cases in terms of date, venue and time and informing both parties via fax and post of the details. Booking of interpreters and commissioners for cases and ensuring that a venue is booked timeously. Once the commissioner has made an award/decision, send to senior personnel to check and then distribute outcome to all concerned parties. Coordinate and manage the rescission and review applications and assign commissioners and interpreters to provide a ruling, and in some cases schedule all relevant parties to attend if the matter is complex. Ensure that all recording equipment is in good working order and operational for all cases to be heard.  Ensure all settlement agreements and compensation awards are loaded to the CCMA system to record for performance stats and accreditation status

Skills and Competencies:

• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Strong organizational skills with attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and meet deadlines
• Must have the ability to take direction, pay attention to details
• Must be able to work independently as well as in a team setting

How to apply

Applications accompanied by a comprehensive WORD/PDF format CV with academic transcripts/qualification must be forwarded to the NBCRFLI Human Resources Department via e-mail to: [email protected]  (Please indicate the position applied for in the subject line)

NB. Should you not hear from us 30 days after the closing date, please consider your application unsuccessful.