The incumbent handles the flow of stock in the store.

Duties include; assisting with purchasing, receiving and controlling of store stock.

Key Roles And Responsibilities

Assist with the following:

• Greet all customers when passing the retail area
• Order stock
• Create purchase orders
• Ensure orders/stock/products are received speedily and efficiently in the mornings
• Follow-up on back orders and provide feedback on order progress to store manager
• Inspect packages for any damages/defaults
• Receipt and dispatch stock
• Ensure all products are signed in and out have been receipted and dispatched according to the correct documentation
• Ensure all products that leave the store are labelled, binned and signed out by checker
• Pick the correct products off the shelves timeously and in accordance to picking slip
• Deal with product returns from customer
• Book products repairs and follow up on product repairs
• Provide feedback on repairs progress to store manager and customer if required
• Ensure returns & repairs are labelled and packed accordingly to paperwork
• Handle any breakages
• Ensure that all electrical products are tested in store e.g. lamps
• Ensure dispatch bins are packed efficiently according to dispatch bays
• Label products, binns and shelves correctly
• Load and locate all products and binns details correctly on the system
• Manage inventory and investigate why an item is not in stock when it shows stock on the system and vice versa
• Pack all parcels with care & mark the applicable products as “fragile”
• Pack the correct products into branded packaging
• Complete stock take
• Replenish stock levels on shelves with low quantities
• Aisle Maintenance
• Overall store maintenance and housekeeping (ensure store neat and tidy at all times)
• Complete all daily stock sheets and perform effective stock management
• Update success tracker on a daily basis
• Learn about other department heads & managers to direct customers in the right direction
• Assist internal sales when necessary/store very busy

Requirements

1-3 years’ work related skills, knowledge or experience in relevant position

Electrical Industry and/or Retail Sales Environment will be advantageous

Senior certificate (NQF4) or the equivalent

S.A.Citizen or valid work permit for S.A.