Road Accident Fund (RAF)
The Road Accident Fund is a social security Fund that provides compensation to all drivers of motor vehicles in South Africa in respect of liability incurred or damage caused as a result of a traffic collision. Liability incurred in relation to property damage (such as damage to vehicles, buildings, vehicle contents) is excluded from cover. The Road Accident Fund operates a system whereby the claimant is assigned a percentage of responsibility for the accident, and the Road Accident Fund pays the claimant a percentage of a full settlement based on a percentage that was not deemed to be their responsibility.
The Road Accident Fund (RAF), an organization committed to providing comprehensive coverage for South African road users and promoting road safety, is looking to hire 17 Administrative Assistants across various departments. This is a fantastic opportunity for individuals with strong administrative skills to join an impactful organization on a 12-month fixed-term contract.
Position Details
- Position: Administrative Assistant
- Division: Claims
- Reference No: 5076
- Location: Cape Town, Western Cape, South Africa
- Employment Type: Fixed-Term Contract
- T.A.S.K Grade: 06
- Salary: R244,732.00 per annum
- Application Deadline: 3 December 2024
- Employment Equity (EE): Not a disability-targeted role
Available Positions by Department
- Onboarding Department: 4 positions
- Adjudication Department: 4 positions
- Legal Admin Department: 7 positions
- Medical Management Department: 2 positions
Purpose of the Job
The Administrative Assistant will provide day-to-day administrative support to ensure smooth departmental operations.
Key Performance Areas
Compliance Administration
- Maintain updated documentation for departmental business activities.
- Ensure compliance with policies and standards.
- Adhere to internal control measures and organizational goals.
Office Coordination
- Manage correspondence, filing, and telephonic queries.
- Maintain strict confidentiality of office matters.
- Assist with follow-ups and outstanding matters.
- Ensure timely response to requests and maintain organized records.
- Oversee stationery supply and validate submitted documents for accuracy.
- Prevent duplicate entries and ensure accurate document capturing.
Meeting Support
- Arrange and confirm meetings.
- Record and distribute minutes as per governance standards.
- Maintain follow-up plans for unresolved matters.
- Manage team diaries and stakeholder appointments.
Document and Records Management
- Administer record-keeping and filing per the RAF filing plan.
- Retrieve requested information efficiently.
- Maintain confidentiality of documents and ensure secure delivery.
- Record data accurately on computer systems.
Qualifications and Experience
- Educational Requirement: Matric or Grade 12 Certificate
- Experience: Minimum of 1 year in an administrative role or similar environment
Key Competencies
Technical Skills
- Proficiency in MS Word, Excel, and PowerPoint
- Strong administrative and organizational skills
- Basic understanding of Supply Chain Management (SCM) processes and financial acumen
Behavioral Skills
- Planning, organization, and coordination
- High ethical standards and values
- Emotional intelligence and sound decision-making
- Excellent written and verbal communication skills
- Strong client service orientation
Road Accident Fund Core Values
- Integrity
- Compassion
- Accountability
- Respect
- Excellence
