Guardrisk is inviting  graduates to apply for Research Internship Programme 2024 / 2025.

Role Overview

As a Research Intern, you’ll support the Customer Experience Operations team in executing the Voice of Customer (VOC) Program. This involves ensuring data quality, operational efficiency, and seamless project execution.

Role Details

• Position Type: Temporary
• Location: Cape Town / Johannesburg
• Cluster: Metropolitan Life
• Remote Opportunity: Available part-time

Minimum Requirements

• Bachelor’s degree or diploma in Marketing, Business, Statistics, or a related field.
• 6–12 months of market research and/or operations experience.
• Proficiency in MS Office (Excel, PowerPoint, Word).
• Project management skills.
• Excellent communication, presentation, and report-writing skills.
• A desire to learn and a teachable spirit.
• Based in Johannesburg is advantageous.

Key Responsibilities

Research

• Assist in designing and implementing market research projects (surveys, focus groups, interviews).
• Manage data collection, cleaning, and analysis.
• Prepare comprehensive research reports and presentations.

Operations

• Maintain project databases, records, and documentation.
• Develop and ensure adherence to Standard Operating Procedures (SOPs).
• Ensure compliance with company policies and standards.

Project Management

• Oversee multiple projects, ensuring deadlines and budgets are met.
• Track project progress, identify risks, and address challenges proactively.
• Work closely with cross-functional teams such as sales and marketing.

Additional Tasks

• Conduct literature reviews and market trend analysis.
• Build and maintain relationships with vendors and partners.
• Identify and implement process improvements.

Core Competencies

• Collaboration
• Impact and Influence
• Self-Awareness and Insight
• Diversity and Inclusiveness
• Lateral Thinking
• Problem Solving
• Virtual Collaboration