As the Manager for Batch Automation, you are the product owner of the Control-M software and Batch Automation service. You are required to manager a team of Control-M Schedulers working on the Mainframe and Distributed environment to deliver the above services and therefore a strong people management background is required.

Other key aspects of the role are professional vendor management, managerial accounting, expense management, risk management and a strong technical understanding of the software tools utilised to deliver the services.

Job Responsibilities Continue

• Management of all aspects of the role to ensure service availability and stability
• Strategic workforce planning and line management of direct reports.
• Manage the risk and execution of planned changes.
• Budget planning, build and hands-on expense management against planned budgets.
• Management of software and resources utilised to deliver the role services, including suppliers.
• Consistent optimisations and improvement of infrastructure (hardware and software) resources, processes and people productivity.

Essential Qualifications – NQF Level

• Matric
• Management Undergraduate Diploma or Degree (NQF 6-7)

Preferred Certifications

• Any technical certification related to the service delivery of the role would be advantageous.

Minimum Experience Level

• Minimum 3 years’ experience of managing vendors / suppliers
• Minimum 5 years’ experience of managing technical teams
• Minimum 5 years IT Operations experience

Advantageous experience:

• Minimum 3 years’ experience managing managers
• 10+ years IT Operations Experience and 5+ years Job Relevant
• ITIL Foundations certification preferred
• SAFe Agile training and/or certification
• Experience with developing 3 year strategic plans to align technology selection with TCO and ROI objectives
• Strong knowledge of IT operations, 24×7 shift operations and batch automation using the applicable tools

Skills (Technologies, systems or software knowledge etc.):

• Multiple Technologies
• Software and Systems Knowledge
• Systems Development Life Cycle (SDLC)
• IT architecture
• Business Principles
• IT Technical Background
• Systems Design
• Plan and conduct performance evaluations for staff and vendors/suppliers

Technical / Professional Knowledge

• Governance, Risk and Controls
• Organisational behaviour theory
• Principles of project management
• Relevant regulatory knowledge
• Stakeholder management
• Strategic planning
• Talent management
• Business writing skills
• Management information and reporting principles, tools and mechanisms
• Client Service Management

Behavioural Competencies

• Building Partnerships
• Customer Focus
• Decision Making
• Facilitating Change
• Inspiring others
• Business Acumen
• Building Organizational Talent
• Compelling Communication