Responsibilities

JOB DESCRIPTION

• To apply product technical knowledge and manufacturing experience in approving pre-production samples by identifying, recommending (internal) and resolving (external) quality risks thereby ensuring customer satisfaction.
• Ensure accurate capturing of sample assessment outcomes
• To regularly analyse and report on Quality KPIs
• To process style quality queries to a satisfactory conclusion, in close communication with TFG Quality Audit Department as well as The Design Centre Brand teams.
• To monitor delivered quality standards via regular store visits.
• Ensure desired level of quality is consistently aligned to the multiple TFG Brand strategies and communicated internally and externally, yet working within a Quick Response environment.
• To stay abreast of technical developments within the industry locally and internationally.
• Work closely with manufacturers driving corrective action plans and TQM projects.

Experience And Qualification

• Have a relevant technical qualification (Degree/ Diploma), ie Clothing Management or Fashion Design
• Extensive knowledge and experience in pattern making / alterations, pattern grading, fit and design balance.
• Have experience in apparel manufacturing, having worked as a product quality manager or quality technician.
• Have a keen interest in retail, apparel, quality assurance and quality control.
• Proficient in MS Office.

Skills

• Problem solving, judgement and self-management skills.
• An eye for detail and exceptional organisational skills.
• Ability to work independently, as well as within a team;
• To confidently influence and persuade at all levels.
• Resilience and emotional maturity to work through in highly pressurised environment.
• To be self-motivated, and take responsibility for your own development.

Behaviours

• Builds Effective Teams – forms, develops and leads a group of individuals toward the achievement of a common team objective
• Communicates Effectively – conveys information and communicates ideas in a clear, concise and impactful manner
• Drives Results – sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity – interprets and simplifies complex and contradictory information when resolving organisational problems
• Optimizes Work Processes – assesses and improves the efficiency, effectiveness, and quality of various work processes
• Plans and Aligns – develops plans and prioritises initiatives that align to the organisational goals and objectives

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.