Website Capitec Bank
Capitec is a leading digital bank in South Africa, serving over 20 million retail banking customers. In 2023, we were proud to be named the "Coolest Bank" and have the "Coolest Savings and Investment Platform." Our innovative Global One solution enables seamless transactions, savings, insurance, and credit access for all our clients, regardless of income. With more than 850 branches and 14,000 employees, we are committed to growth and development for both our clients and our team.
Capitec Bank is seeking dedicated individuals to join our team as ATM Assistants, also known as Bank Better Champions. In this role, you will play a key part in welcoming clients, managing branch flow, and providing exceptional service at the ATM and other remote or self-service channels. This position offers the opportunity to develop valuable skills and gain experience in service consulting.
Experience:
- Minimum: No prior experience required; a Grade 12 National Certificate is necessary.
- Ideal: Experience in client service within a retail, financial, or banking environment.
Qualifications:
- Minimum: Grade 12 National Certificate / Vocational
- Ideal or Preferred:
- Knowledge of bank branch environments
- Familiarity with Capitec Bank products and business processes (internal)
Knowledge and Skills:
- Minimum Knowledge:
- Basic calculations
- Understanding how to engage with people
- Clarity about personal aspirations and a strong desire to learn
- Ideal Knowledge:
- Knowledge of bank branch environments
- Understanding of Capitec Bank products and processes
- Skills:
- Strong communication skills
- Computer literacy (MS Word, MS Excel, MS Outlook)
- Effective interpersonal and relationship management skills
Conditions of Employment:
- Clear criminal and credit record
- Detectable/recognizable fingerprints in Capitec Bank’s internal electronic banking system
How to Apply:
To apply, please submit your application online. Be sure to include your Grade 12 certificate and any relevant experience details.
