Key Purpose

To manage and lead the operation in the control of stock within the Logistics Warehousing division by ensuring compliance to the risk and control management requirements and stock management processes.

Stock Management and reconciliation

• Ensure that all stock transactions are accounted for and the system inventory levels are reflective of physical inventory within the warehouse.
• Ensure that customer accounts are reflective of the stock that is physically delivered.
• Analyse of the stock management environment and identification of critical risk areas.
• Investigate and provide recommendations for the redesign of warehouse processes specifically related to stock management and movement.
• Execute the management & control of finished goods stock inventory.
• Ensure the effective execution & accurate accounting of stock movements via secondary distribution.
• Ensure the effective execution & accurate accounting of stock movements via primary distribution.
• Support the regional teams in the management of stock.
• Reconcile all the quantity of the loads delivered to customers on SAP in order to minimize loss and wastage.

Document Management and Reporting

• Ensure the monitoring and investigations of daily variances in order to provide weekly reports.
• Managing the proof of delivery to customers and manage queries that may arise.
• Investigate customer queries and ensure timeous resolve.
• Manage and Maintain the CHEP accounts and keep records of the transactions.

Managing compliance and Quality

• Ensure that Stock Management practices are adhered to, at all times.
• Ensure the effective execution of customer claims processes & Proof of Deliver (POD) delivery requirements.
• Manage audit documentation and Sarbox procedures and ensure that these are utilised for the effective auditing and meeting RACM requirements.
• Ensure compliance to operational standards in line with SCMAT (Stock and Management Practices) and flag and communicate deviations as and when they occur.
• Maintain the effective execution of the stock management policies and procedures.
• Monitoring of key KPI’s relating to stock management and control.
• Management of stock management systems and software applications to ensure effective utilisation within warehouse facilities
• Execute the analysis of stock reconciliations to ensure accuracy (quality) and to identify opportunities and issues.
• Implement stock counting procedures, systems and processes and the standardisation of these across all warehouse facilities.
• Maintain quality assurance and roll out of TPM FIFO principles.

Drive Performance Improvement

• Oversee daily stock count to ensure optimal reporting.
• Structure and facilitate problem solving using suitable resources and appropriate techniques to eliminate root cause and close loops.
• Manage gaps using a formal process to track problems and their resolution.
• Identify and prioritize performance improvement opportunities using key KPI’s and appropriate analysis.
• Plan, implement and manage performance improvement projects.

People and Stakeholder Management

• Manage the team effectively in order to achieve the goals, high engagement levels and quality work outputs.
• Manage and ensure regular engagements with team to ensure alignment and the addressing of needs and risks as they may arise.
• Maintain the knowledge and application of the PERFORM Way.
• Manage and allocate work in order to achieve productivity through working on opportunities to minimise waste and control fixed and variable costs.
• Align team activities to optimise processes through supporting and implementing continuous improvement opportunities and optimising process capability.
•  Manage and maintain the management accountability to the Risk Manager on issues related to stock and mitigations on losses and non-compliance.
• Maintain interaction with distribution, production, external customers and sales when required.

• A minimum of a B Comm or B. Degree in Logistics, Transport, Business Management or Finance.
• A minimum 5-years operational experience in warehousing and stock control
• A minimum of 3 years in a management role
• Understanding of key business cost drivers
• Financial and business modelling experience
• Stock management experience
• Experience in logistics and business software systems
• Experience and understanding of SAP stock management transactions

Competencies 

Assertiveness
Be able to bring own views across clearly without damaging the relationship with the other party. Choose an appropriate stand in order to meet targets and best practice and encourage team members to be more productive.

Analytical thinking
To analyse the relationships between events, circumstances and forces beyond the obvious and draws insightful conclusions, at a micro and macro level. Demonstrate the understanding of the inter-relationships between systems and processes and consolidate information into a coherent whole.

Business Acumen
Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.

Customer orientation
Be dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Directing Others 
Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.

Problem Solving
Use rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.

Planning
The ability to apply planning skills in order to, schedule activities and prioritise resources in the achievement of an objective.