KEY OUTPUTS

• Compilation and distribution of the daily theatre list to all relevant departments including Anaesthetic firms.
• Allocation of time slots to regular supporting doctors.
• Booking of theatre cases in line with approved block bookings, or on an ad hoc basis.
• Obtaining theatre lists from supporting surgeon’s secretaries.
• Avoidance of double bookings of both theatres and/or equipment.
• Assist Hospital manager in arranging loan equipment or surgical representatives.
• Arrange and provide Hospital quotations on request.
• Assist with theatre billing process.
• Responsible for orientation and supervision of staff where applicable.
• Management of general theatre enquiries.
• Inform Hospital Manager and Marketer of new doctors.
• Circulate theatre list daily list.
• Ensure client satisfaction.

REQUIREMENTS

• Grade 12 or equivalent qualification.
• Previous experience as Theatre Bookings Clerk.
• Knowledge of surgical products and theatre equipment.
• Superior communication and interpersonal skills with a customer service focus.
• High level effective planning and organisational skills.
• Ability to work independently and with other team members.
• Medical terminology knowledge.
• Experience with scheduling and time management.
• Demonstrate flexibility in accordance with the operational needs within the functional unit.
• Ability to communicate effectively with stakeholders.
• Consistent ethical behaviour.
• Ability to resolve conflict in a constructive manner and negotiate acceptable solutions between stakeholders.
• Computer literacy including Microsoft Office.
• Own vehicle.