Website Road Accident Fund
The Road Accident Fund is a social security Fund that provides compensation to all drivers of motor vehicles in South Africa in respect of liability incurred or damage caused as a result of a traffic collision. Liability incurred in relation to property damage (such as damage to vehicles, buildings, vehicle contents) is excluded from cover.
Key Performance Areas
To follow up on queries from stake holders.
- Telephone calls.
- Checking correspondence.
- Sending out letters.
- Draft undertaking letters where applicable.
Completing payment requisition on offers made.
- Expenditure authorization.
- Check list.
- Obtain relevant signatures in terms DOA
Drawing and filing of correspondence received.
- Request file from CAFS.
- Print all relevant emails / letters received via post.
- Placing of documents on file daily.
Updating claims system.
- Draw file from CAFS.
- Update claim viewing with all relevant information.
Collecting and delivering files to all relevant departments.
- Request files from Assessor and ensure that it is delivered to relevant department timeously.
Sending of file copies to relevant stake holders
- Obtain file from CAFS.
- Have copies made and send to relevant stake holders
To receive new claims and conduct duplicate checking.
- Check and verify all claims data.
- Use claims system to conduct duplicte checking and complete checklist.
- Use the payment sytem to check duplicate payments
- Use the Home Affairs database to check mortality.
Qualifications and Experience
- NQF 4 (Matric or Grade 12) qualification.
- Computer literacy
- Relevant 1 year experience in claims handling environment and administration.
