Website Tower Group
If you are looking for a custom-designed staffing solution that is wide cast, attentively filtered and professionally delivered, then you need not look further than The Tower Group. We have been cultivating our customised solutions services for nearly four decades, and have grown an outstanding network of solutions and business connections in that time. Our years of experience have fortified our values time and time again, always working to emphasise people, opportunity and innovation in each and every environment.
Key accountabilities and decision ownership [max 5]:
- Ensure 100% of all KPI targets are met in line with C&R policies
- To minimize bad debt
- To ensure query resolution
- To follow up on non-payments
- To liaise with 3rd parties to resolve account disputes involves meetings and negotiation with CEO’s, FM’s IT Managers
- Ensure monthly billing and reports are sent out timeously
- Manage speedy dispute resolution
- Daily coding of the bank statement
- To maintain and continue building relationships with customers
- Attend client meetings when required
- Ensure that all collection targets and KPI’s are met
- Allocation of client payments
- Risk management
- Approval of new business for existing clients
Core competencies, knowledge and experience [max 5]:
Job Knowledge:
- Corporate credit
- Intensive reconciliation and allocation on large accounts large book values in excess of 80 million
- MS Excel advanced
- Eppix
- Converged Business knowledge
- Microsoft office
- Morpheus II
Job Related Skills:
- Interpersonal skills
- Negotiation skills (ability to liaise with CEO’s, FM’s and IT Managers, EHODS & exec Heads Local & international)
- Excellent communication skills
- Driver’s license essential (own Car)
- Attention to detail
- Analytical and investigative mind
- Must be able to perform complex account reconciliation
