Website FNB South Africa
First National Bank (FNB) is one of the "big four" banks in South Africa and a division of the financial services conglomerate, FirstRand.
Are you someone who can:
- Manage costs / expenses within approved budget to achieve cost efficiencies
- Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
- Resolve all customer queries efficiently, and within agreed timelines
- Provide efficient and effective administration support to ensure accuracy in the functional area
- Comply with governance in terms of legislative and audit requirements
- Provide timeous and accurate Management Information
- Manage own development to increase own competencies
- Managing costs / expenses within approved budget to achieve cost efficiencies
- Maintain an efficient electronic tracking and monitoring processes on all activities and timelines for administrative and process support
- Improve business decisions by providing accurate and reliable business intelligence
You will be an ideal candidate if you:
- Minimum 3 years admin experience
- Relevant qualification preferred.
- Strong knowledge of customer experience