MTN, or Mobile Telephone Network, is a major multinational telecommunications company based in South Africa. Founded in 1994, it is one of the largest mobile network operators in the world and the largest in Africa. The MTN Group is headquartered in Johannesburg and listed on the JSE Securities Exchange.

Job Description

• The Specialist – Data Analyst is responsible for the delivery of highly relevant BI reports/dashboards. Coaching colleagues for self-service BI capabilities. Extract key insights from data analytics in order to grow and secure business and operations.

Responsibilities

Key Performance Areas: 

Core, essential responsibilities / outputs of the position (KPA’s)

Operational Delivery

• As a very active member of the Strategy & BD Team, he/she will rapidly become the data expert of the company to detect threats & opportunities. He/she will take care of the ongoing improvements of the Bayobab Business Intelligence capabilities with close interactions with business lines.
• He/she will make sure the company is moving towards a data driven decision-making process.

Business Intelligence 

• Responsible for data analytics:  descriptive, diagnostic, predictive & prescriptive analytics
• Responsible for developing and overseeing the company’s Business Intelligence (BI) capabilities & architecture (in collaboration with the relevant BU’s) Ensure quality of a self-service and ongoing improvements of the BI tool taking feedback of users into account
• Responsible for BI reporting with respect of deadlines, quality of the reports
• Manage data sources -availability, quality and enrichment
• Responsible for Data Visualisation to create intuitive dashboards and reports for easy interpretation and decision-making.
• Responsible for data governance (internal & external) with strong attention to compliance, with the support of legal & external advisers – Tracking new regulations & best practices
• Integrate BI capabilities in the company’s digital landscape
• Drive KPI definition & metric building to ensure single definition and source of truth across the organization
• Data/KPI change management and training

Data driven organisation

• Make sure there is adequate use of data at Bayobab Group & Infraco/Fibreco levels
• Permanently looking for solutions to improve/innovate (BICC & external insights)

Role Deliverables (high quality & accuracy, condensed & visuals) 

• Design reports/dashboards/analysis in a way to ease understanding
• Guarantee accuracy of reports/dashboards/analysis (with stakeholders) as these are basis for the decision-making process
• Automate as much as possible
• Ensure a good structure of reports/dashboards & analysis library
• Close collaboration with business on IT data and reporting needs

Qualifications

Job Requirements

(Education, Experience & Competencies)

Education:

• Minimum undergraduate bachelor’s degree (Business orientation)

Experience: 

• At least 3-5 years working in Business Intelligence field
• Worked across diverse culture and geographies

Competencies:

• Very strong data analytical skills, ability to extract valuable insights from a large set of various data
• Solid knowledge & experience of Power BI
• Good understanding of the telecom/IT sector (wholesale infrastructure & service is a plus)
• Very curious
• Eager to learn
• Problem solver
• Team player with the ability to create value as individual as well as Team Member
• Walk-the-talks
• Stress resilient
• Business acumen

Other: 

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.