Feedem is a leading contract catering company based in South Africa, founded in 1975. The Feedem Group operates in various sectors, including education, healthcare, retirement, and corporate, providing a range of hospitality services. The company manages over 1,000 sites across South Africa and employs thousands of professionals, including dietitians, chefs, and hygiene specialists.

Job Advert Summary

• We are recruiting for a Catering Manager for our Industrial client to look after the Bloemfontein and Potchefstroom Areas.
• The Catering Manager will be responsible for guiding the kitchen staff perform to efficiently, whilst establishing standard menu options and recipes, ordering the food and supplies necessary to make these dishes, and overseeing kitchen and line staff in Canteen environment.

Minimum Requirements

• Must have Tertiary culinary qualification or Chef diploma
• Must have Previous 3 years managerial experience in a Retirement Sector
• Special diet knowledge
• Excellent food skills required and resale experience.
• Operational Standards: Performance management, financial analysis, Computer proficiency & Human Resources
• Entrepreneurial skills: Strategic management, Outcome focus & Productivity
• Interpersonal Skills: Client/customer interface, Managing Group process & Communication skills.
• Strong admin skills
• Ability to build and maintain a motivated team in a dynamic environment

Duties and Responsibilities

• Leadership and Team Management
• Ensure staff performance meets operational efficiency goals.
• Monitor daily tasks and key perfomance indicators (KPIs)
• Delegate tasks to optimize staff workflow and minimize overtime.
• Request approval from Project Manager for overtime or staffing changes.
• Financial and cash management
• Ensure all cash is reconciled daily and reported weekly.
• Monitor budget variences and inform District Manager of any discrepancies
• Operations and administration
• Monitor stock variances
• Ensure reports are completed on time and submitted to the Regional Office.
• Customer Service Excellence.
• Monitor customer complaints and log resolutions.
• Delegate customer feedback tasks to front of house staff.