Description
Internal Sales – Longmeadow Edenvale

• ACDC Dynamics, a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and dynamic Internal Salesperson.
• The Internal Salesperson is responsible for giving sound technical advice and solutions to customers on the ACDC product range.
• Incumbent will be required to build and maintain excellent customer relations.

Key Performance Areas

• Advise on technical information
• Follow up on back orders
• Queries and general administration
• Up & Cross Selling including promotion of specials (to supply evidence and regularity)
• Relationship and co – operation with external and internal sales team and other departments
• Diffuse irate customer situations and provide feasible solutions
• Time Keeping, House Keeping, Personal Grooming and General Discipline (Clock and Log in reports as evidence)
• Building and maintaining customer relationships
• Training to be attended (To attend 4 official training sessions per annum)

Requirements

• Matric
• Inbound sales experience in the Electrical Field
• Excellent communication skills
• Ability to cope with change and remain calm under pressure
• Ability to multitask
• Excellent attention to detail
• Process-driven
• Systems orientated
• Strong personality
• Excellent planning and organization skills
• Excellent time management and perception of urgency
• Excellent problem-solving ability