Pragma is a South African-headquartered company that specializes in enterprise asset management (EAM) solutions for asset-intensive industries. Founded in Cape Town in 1990, the company has grown into a global organization with a network of offices and partners in countries including the Netherlands, Mexico, and the USA.

The Bid Office Manager will lead the establishment and execution of a lean, strategically focused Bid Office. The Bid Office Manager is pivotal in ensuring Pragma’s sales teams are freed up to generate and close high-quality leads, while delivering best-in-class proposals and streamlining processes.

Minimum Requirements

• A tertiary qualification in a relevant discipline (Bachelor’s, BCom, etc.)
• A minimum of 7+ years’ experience in bid management, pre-sales operations, or sales enablement.
• A minimum of 7+ years’ experience with enterprise sales, B2B software/services, and automation tools.
• Experience in enabling and managing partner or reseller networks in a sales or bid context is highly advantageous.
• A Proven track record of leading lean, high-impact bid teams.
• Strong interpersonal, coordination, and stakeholder engagement skills.

Duties & Responsibilities
Leadership & Strategy

• Lead the Bid Office function, ensuring alignment with business growth, sales enablement, and proposal excellence objectives.
• Design and implement scalable, efficient bid processes and automation workflows that enable rapid growth.
• Drive continuous improvement across bid operations, toolsets, and collateral development.

Cross-Functional & Partner Collaboration

• Partner with Sales, Strategic Solutions Architects, Product, Legal, Finance, and Marketing to deliver integrated bid responses.
• Facilitate governance and alignment across Solution Groups to support structured pricing and coherent value propositions.
• Manage and coordinate proposal contributions from channel and reseller partners who sell Pragma’s solutions on our behalf.
• Enable these partners with access to proposal assets, pricing frameworks, and approved collateral.
• Monitor partner-led bids to ensure brand compliance, solution integrity, and alignment with Pragma’s value proposition.
• Act as liaison between internal teams and external partners to streamline co-bid and go-to-market activities.

Enablement & Performance

• Monitor bid performance KPIs, win/loss ratios, and margin preservation metrics.
• Champion the adoption of AI-driven sales and proposal tools to automate and optimise workflows.
• Ensure repository and knowledge management systems support reuse and best-practice proposal development.