Minimum Requirements: 

• Grade 12 plus Bachelor’s Degree in Tourism Management or Tourism Development related field at NQF level 7;
• Minimum of ten (10) years’ experience in a tourism managerial role, of which three (3) years should be at a senior management level;
• Code 08 (B) Driver’s License

Primary Function:

• To ensure the coordination and development of amenities, facilities, products and infrastructure. To ensure enhanced transformation of the sector and tourism services. To oversee the provision of tourism sector support services. To oversee the provision of tourism research, policy, international relations and strategic sector partnerships. This role ensures the coordination and development of amenities, facilities, products and infrastructure to deliver quality visitor experiences and enhance citizens’ well-being.
• This is achieved through the provision of coherent destination planning, investment promotion, tourism product and infrastructure enhancement and development, experience development and job creation. Key advocate for the brand: South Africa (as a business events destination); to develop the sales, bidding, and events strategies to create and drive business-related travel/tourism opportunities locally and abroad and maximise the brand (SA) execution in support of the strategies.
• This also entails monitoring and managing the alignment of the various strategies to the various MICE (Meetings, Incentives, Conventions, and Exhibitions) channels within each of the key markets.

Key Performance Areas: 

• Provide leadership and strategic direction to the Johannesburg Tourism Company (JTC);
• Create an enabling environment for growth in the sector to achieve competitiveness;
• To ensure identification and implementation of interventions to stimulate the domestic market to create experience and accessibility;
• To ensure implementation of training and development prioritises sector growth priorities;
• To ensure diversification and enhancement of tourism offerings for increased competitiveness;
• To ensure implementation of initiatives that improve visitor experience and enhance tourism services;
• To create infrastructure that supports future growth through integrated destination planning and tourism investments;
• Develop and diversify existing and potential tourism resources for increased competitiveness;
• Improve business tourism performance in Johannesburg to stimulate economic growth.
• To ensure job creation through EPWP tourism-related interventions;
• To effectively manage resources in line with strategic objectives;
• Provide for effective management approach for employees.