Adcorp Holdings Limited (JSE: ADR) is a South African workforce solutions company with operations in South Africa and Australia. The company provides a wide range of employment services, including permanent and temporary placements, outsourcing, training, and business support. Adcorp provides comprehensive staffing and outsourcing solutions to a wide range of industries. Its services cover the full employee life cycle, from recruitment and training to talent management and payroll administration.

Job Description:

• To drive and be fully accountable for efficient and profitable operational service delivery in line with client Service Level Agreements and Pricing Schedules

Minimum Requirements:

Experience:

• Up to 3 years supervisory or HR generalist experience and managing team
• TES experience preferred
• Shift work Warehouse/ manufacturing, quality control.

Education:

• Grade 12
• Degree in Business, HR or related field (preferred, not mandatory

Additional Requirements:

• N/A

Roles and Responsibilities:

• Overall accountability for effective and efficient admin and payroll management; Ensure that Client Success teams adhere to payroll procedures and deadlines;
• Checking, verification and approval of preextract reports from Payroll; Ensure correct job requisition is received from the Client;
• Ensure all orders are authorized and a comprehensive job requisition is sent to the Resource Centre;
• Establish a relationship with the Resource Centre;
• Provide feedback to Resource Centre on candidates supplied;
• Ensure the completion of all assessments, checks and verification of information according to the Standard Operating Procedures;
• Ensure that Assignees are briefed regarding transport arrangements, address, times etc;
• Arrange and control recruitment of assignees as backup and or replacement staff when required according to contract requirements;
• Responsible for reporting on daily fill rate to the client and Operations Executive; Forecast and plan for peak and seasonal labour requirements;
• Induction of employees;
• Ensure that protective equipment and related documentation is issued
• Coordinate transportation for assignees and obtain approval from the client; Ensure that pay slips are distributed to assignees;
• Ensuring the integrity of data on the payroll system;
• Compile and deliver accurate reports as per client requirements; Ensure a complete record of all staff on site at all times;
• Ensure that shifts are fully staffed as per client requirements; Monitor and manage assignee time keeping;
• Ensure compliance with all regulatory and legislative requirements, SOP’s and corporate governance;
• Responsible for the implementation and maintenance of client Service Level Agreements;
• Establish and maintain relationships with key client management contacts; Attend client meetings and conduct regular client visits;
• Develop awareness of client future business needs, identify potential opportunities and communicate;
• Responsible for ensuring ontime and accurate invoice delivery to clients;
• Continuously liaise with credit control, client and service delivery teams to ensure that invoices are paid timeously and queries are resolved;
• Analyse weekly stats per responsible client;
• Coach and mentor assignees;
• Manage teams and disciplinary issues;
• Manage disciplinary enquiries, CCMA cases, LR activities etc; Escalate potential labour risks;
• Establishing a positive work environment that results in a committed, motivated, productive operations team and optimal retention of people;
• Drive transformation within team;
• Ensure the required branch performance management, talent development, and succession plan processes are in place, and supported;
• Ensure team members are appropriately trained and developed;
• Responsible for arranging, controlling and overseeing the training of assignees