Website Mango5
Mango5 is a Business Process Outsourcing (BPO) company based in Cape Town, South Africa, that provides customer support and back-office services for international and local clients.
Mango5 is a Business Process Outsourcing (BPO) company based in Cape Town, South Africa, that provides customer support and back-office services for international and local clients. The company serves a diverse range of industries, including financial services, telecommunications, and vehicle tracking. Its multilingual capabilities allow it to support clients in various markets across the USA, UK, and Europe.
What you’ll do:
- Approach prospective clients with the opportunity to save money on their home and vehicle insurance.
- Educate prospects on product value propositions and qualify interest based on predefined criteria.
- Collect accurate information and consent.
- Provide feedback from the field to improve the effectiveness of customer engagement strategies.
- Represent the company in a professional, friendly, and knowledgeable manner.
- Meet or exceed daily, weekly, and monthly targets.
- Maintain and update lead tracking logs and report progress to the Team
What you’ll bring:
- A natural connector—your friendly smile, confident body language, and resilient attitude to make a strong first impression.
- A clear communicator in English (Afrikaans or isiXhosa is a great bonus).
- Tech-savvy, especially with smartphones, tablets and various applications.
- Detail-oriented—spelling errors and typos don’t happen on your watch.
- Matric-certified, with at least 6 months of customer-facing experience (retail, hospitality, promotions, etc.).
- New to insurance? No problem—we’ll train you.
Minimum Qualifications & Experience
- Matric (Grade 12).
- 6+ months in any public-facing or sales-based role (retail, promotions, fundraising, hospitality, etc.).
- Clear criminal and credit record.
