The South African Bureau of Standards (SABS) is a statutory body and the national institution for promoting and maintaining standardization and quality in South Africa. As a public entity under the Department of Trade, Industry and Competition, it plays a vital role in ensuring the safety, quality, and reliability of products and services in the country.

Purpose Statement

• To plan, implement, maintain and manage all ICT Business Applications development, testing and support activities, reporting and strategies on behalf of the SABS to support strategic objectives and business operations.

Minimum Requirements
Work Experience

• 10 years relevant work experience in ICT business applications
• Work exposure in specific SANS Automotive is essential.
• Proven track record in managing an ICT business application and testing environment

Qualifications

• Grade 12
• Diploma + Advanced Diploma / B-Degree in IT, Computer Science or related field (NQF Level 7)
• Information Technology Infrastructure Library (ITIL) Foundation Certification is essential.
• DevOps Certification is an added advantage
• ISTQB Certification is an added advantage

Duties and Responsibilities
Operational Management

• Contribute towards the development of an operational strategy for the Division and ensure alignment of this strategy with the plan for the ICT Business Applications business unit overall.
• Ensure productivity and efficiency is measured effectively against set objectives and implement improvements where required.
• Manage and ensure the drive of continuous improvement activities.
• Manage the business unit and ensure that it contributes to the achievement of business objectives
• Manage operations effectively to deliver services within timelines and prescribed quality through effective resource management
• Manage the provision of ICT Business Applications services to support the delivery of SABS Strategic objectives
• Use insights gained through business information to compile reports, and metrics to measure success and inform the business decisions within area of responsibility
• Manage the business application vendor contracts to ensure that robust business applications are performing optimally.
• Manage the standards, policies and procedures for the development of business applications.
• Lead the development of software standards for the SABS.

Functional Management

• Manage the business application vendor contracts to ensure that robust business applications are performing optimally.
• Manage the standards, policies and procedures for the development of business applications.
• Lead the development of software standards for the SABS.
• Manage the delivery of ICT business application activities and business information within agreed and SLA’s.
• Review and monitor plans for all projects in consultation with stakeholders and ensure that projects are delivered within the agreed parameters and time frames.
• Identify and consider alternative sources, and review technological and economic feasibility of business applications.
• Manage the identification, prioritization, and specification of business applications and agree on the business functional and technical requirements covering the full scope of all initiatives required to achieve the expected outcomes of the ICT environment.
• Manage and maintain the standardization of SABS applications.
• Act as a subject matter expert within the organisation on all spheres related to ICT business application and the management thereof.
• Conduct regular research on new ICT developments for the purposes of maintaining the business applications.
• Ensure the SABS web applications / sites are continuously improved and maintained using optimisation tactics / best practice
• Ensure the availability of a secure and integrated software application system.
• Drive software development in line with business requirements and standards through the engagement and management of third-party solutions developers.
• Ensure the effective provision of solution delivery, operations, enhancement and maintenance of systems.
• Oversee the management of the ICT business application disaster recovery (DR) plan including data security and integrity procedures to reduce risk and ensure business continuity.
• Manage and resolve all ICT business application audit queries.
• Drive compliance of corporate governance related to the ICT portfolio within scope of control.
• Implement the ICT test strategy and the overall approach to organising testing and allocating testing resources
• Drive the adoption of a test policy for the testing of new or changed services
• Manage all test events (i.e. incidents, problems and retest new or changed services) and test environment requirements including communication to stakeholders
• Establish  testing  processes,  standards,  procedures  and  guidelines  in  accordance  with  the  application  management  lifecycle  and industry standards and best practice test management tools
• Create appropriate testing approaches to ensure a new or changed service is tested with operability in mind
• Manage the preparation and maintenance of test tools, test scripts and testing issue logs
• Define and implement testing control disciplines including risk mitigation processes

Risk and Compliance Management

• Ensure the mitigation of the business unit’s risk profile through the identification and application of fraud controls and risk prevention principles and implementing of sound governance and compliance processes and tools to identify and manage risks.
• Responsible for the coordination and maintenance of quality risk management in line with relevant standards, Accreditation and regulatory requirements.
• Monitor changes in the legislative and regulatory environment and ensure that appropriate operational controls are implemented to address new requirements.
• Drive the implementation of compliance with policies aimed at strengthening the SABS brand and stakeholder interface.
• Support and provide evidence to all internal and external audit, Accreditation and regulatory requirements.
• Oversee the maintenance and effective implementation of Service Level Agreements / contracts to minimise business risk and ensure business continuity.
• Implement ICT governance, risk and compliance framework to protect the organisation’s information assets
• Ensure adherence in the team to all relevant laws, policies and Standard Operating Procedures.
• Proactively evaluate related risks against changing trends and market/economic conditions.

Financial Management

• Provide input in the planning and compilation of the annual budget aligned to the tactical delivery plans to support the implementation of set objectives.
• Ensure the effective implementation, management, monitoring of the budget, and mitigate and report on any variances.
• Ensure the deployment of proper financial controls to manage the budget.