Key Performance Areas

Summons Administration

• Manage and oversee the summons process within the department to ensure adherence on turnaround times applicable in terms of the court rules.
• Manage court documents served against the RAF and ensure effective handling.
• Ensure that Summons, court processes, are accurately and efficiently processed in a timely manner and in accordance with RAF policies, processes and procedures and relevant court rules and Practice Notes.

Informal Mediation Dispute Management

• Manage the implemetation of the informal mediation and litigation strategy.
• Participate in arbitrating disputes between parties to resolve legal conflicts relating to the acceptance of offers.
• Contribute to recommending acceptance or rejection of compromise settlement offers.
• Conduct hearings to obtain information or evidence relative to the disposition of claims when applicable.
• Interview parties to clarify issues and develop a clearer understanding of the dispute when applicable.
• Aid in identifying the main issues and explore the possibility of settlement.
• Analyse evidence and apply relevant laws, regulations, and policies where necessary.

Settlement of Non-Litigious Matters

• Manage consultations to ensure that they are blocked, early assessment of files, and early instructions to experts and assessors.
• Manage the appointment and instructing of assessors and expert witnesses.

Policy Review and Implementation

• Contribute to the development and implementation of departmental policy, procedures and processes.
• Keep up to date with effective policy and practice execution strategies.

Reporting

• Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.
• Develop functional reporting systems, for management, projects or performance reporting.
• Prepare travel briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.

Stakeholder Management

• Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
• Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
• Communicate with all levels of stakeholder contact.

People Management

• Ensure the sourcing, development and retention of a high-performance team.
• Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
• Manage the implementation of human capital processes and procedures to control/ regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.

Qualifications and Experience

• Bachelors’ Degree in Law or equivalent?
• Postgraduate in Law related qualification will be an added advantage.
• Relevant 6 – 8 years’ experience in a Legal Administration related environment of which 2 years must have been on a management/ supervisory level/ area of expertise.