Website The President Hotel
The President Hotel is a 4-star hotel located in the exclusive Bantry Bay suburb of Cape Town, South Africa. It offers panoramic views of the Atlantic Ocean and Lion's Head and is known for its relaxed atmosphere and personalized service.
We’re seeking a passionate Meetings & Events Manager to join our leadership team and take ownership of the hotel’s conference, banquet, and event operations. If you live and breathe our values – Teamwork, Respect, Innovation, Accountability, Passion, and Integrity – we want you on our journey!
Key Responsibilities:
Commercial & Business Development
- Actively source and secure new meetings and events business. Build and maintain strong client relationships, analyze market trends, and implement strategies to maximize revenue and profitability. Manage department budgets, forecasts, and financial reporting.
Operations & Event Execution
- Oversee the planning, coordination, and flawless execution of all events. Ensure accurate Banquet Event Orders (BEOs), conduct site inspections, and maintain high standards of service, safety, and cleanliness.
Leadership & Team Management
- Lead, coach, and inspire the M&E team. Manage recruitment, on boarding, training, and performance. Foster a high-performance culture with accountability, professionalism, and service excellence.
Guest Experience & Communication
- Serve as the primary client liaison, ensuring guest needs are anticipated and exceeded. Monitor feedback and implement improvements to deliver memorable experiences that encourage repeat business.
Quality & Compliance
- Ensure all events comply with brand standards, health & safety regulations, and internal procedures. Collaborate across departments for seamless event delivery.
Financial & IT Responsibilities
- Plan budgets, track departmental financial performance, and ensure cost-effective, profitable events. Manage all Opera system entries, invoicing, payments, and vendor processes. Champion technology and IT tools to streamline operations and improve efficiency.
Requirements:
- Minimum 3 years’ experience in meetings, events, or banquet management with hands on operations experience.
- Degree or diploma in hospitality management (or related field) advantageous
- Proven commercial acumen and ability to drive revenue growth
- Strong leadership, organizational, and interpersonal skills
- Excellent client service orientation and communication skills
- Proficiency in MS Office, Opera PMS, and event management systems
