Website FNB South Africa
First National Bank (FNB) is one of the "big four" banks in South Africa and the oldest bank in the country, with origins dating back to 1838. It operates as a division of FirstRand Bank Limited, which is part of the FirstRand Group, the largest listed financial institution in Africa by market capitalization.
Job Description
- To provide tactical direction and execution of Operations activities to ensure a best in-class stakeholder experience
Are you someone who can:
- Develop, implement, and maintain governance frameworks and internal controls to ensure business integrity.
- Collaborate with legal, compliance, and risk teams to ensure regulatory and contractual compliance.
- Oversee vendor onboarding, invoicing workflows, and partnership contracting processes.
- Manage risk registers and control frameworks to support audit readiness and mitigate operational risk.
- Manage multiple concurrent projects across departments, ensuring timelines and quality standards are met.
- Facilitate and coordinate internal processes to support smooth onboarding and delivery for new clients.
- Continuously improve operational processes to enhance efficiency, scalability, and quality of delivery.
- Monitor KPIs and key metrics to drive accountability across teams and meet revenue and performance goals.
Requirements:
- Bachelor’s degree in finance, Business Administration, Operations Management, or a related field (NQF 7).
- Experience working within compliance-heavy or regulated environments.
- Experience in operational or project management roles.
You Will Have Access To:
- Opportunities to collaborate across departments and influence strategic operations.
- A dynamic and fast-paced environment focused on growth and innovation.
- Exposure to governance, risk, and compliance frameworks that shape business integrity.