Website PEP
Welcome to PEP! PEP is Africa’s largest single brand retailer operating around 1800 stores in Southern Africa. As well as clothing and footwear, PEP sells homeware, FMCG, cellular and airtime products and also offers a range of other services such as cash-backs, Capfin (for loans), funeral policies, cross-border money transfers, selected bill payments, Flash electricity tokens, a VISA debit card called PEPplus and more... PEP employs more than 15000 people who are united by one of the strongest corporate cultures in the world called Sikhula KunYe (which means we are growing together). PEP conducts more than 265 million customer transactions and sells around 600 million products per year.
Welcome to PEP! PEP is Africa’s largest single brand retailer operating around 1800 stores in Southern Africa. As well as clothing and footwear, PEP sells homeware, FMCG, cellular and airtime products and also offers a range of other services such as cash-backs, Capfin (for loans), funeral policies, cross-border money transfers, selected bill payments, Flash electricity tokens, a VISA debit card called PEPplus and more… PEP employs more than 15000 people who are united by one of the strongest corporate cultures in the world called Sikhula KunYe (which means we are growing together). PEP conducts more than 265 million customer transactions and sells around 600 million products per year.
Description
PURPOSE OF POSITION:
- Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.
RESPONSIBILITIES:
- Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
- Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
- Manage cost according to the company low cost culture by driving efficiencies in the store.
- Ensure administrative duties within the store are done according to the company guidelines.
- Leading a dynamic team of Dynamos – taking responsibility for team training, coaching and performance.
- Standards – maintain general health, safety and housekeeping standards
Requirements
JOB REQUIREMENTS:
- Grade 12
- Proficient in English.
- Relevant tertiary education – a degree/diploma in a business/retail related field would be an advantage.
- Ideally 1-2 years experience in a retail environment within a leadership role.
- Computer Literate (Microsoft and/or Google GSuite – will be an advantage).
ATTRIBUTES REQUIRED:
- A passion for retail is essential to deliver a world-class customer experience.
- Demonstrate integrity and willingness to go the extra mile.
- Strong interpersonal, communication and leadership skills
- Strong Managerial capabilities – ability to plan, lead, organise and control.
- Ability to work under pressure in a fast-paced environment.
- Willing to work retail hours.