Website RCL FOODS
RCL FOODS is one of South Africa’s leading food manufacturers, producing a broad basket of branded and private label food products in multiple categories, from household staples to value-added and speciality offerings. As a leading food producer in South Africa, we have a market capitalisation of R13 billion and employ more than 21 000 people in operations across South and Southern Africa.
About the job
RCL FOODS is looking for a well spoken energetic, harworking individual to join their sales team. The individual must be willing to go the extra mile to ensure that they meet the customers demand for bread
| Job Description | RCL FOODS is looking for a well spoken energetic, harworking individual to join their sales team. The individual must be willing to go the extra mile to ensure that they meet the customers demand for bread
Role: Handles customer orders by telephone, by mail or personal call. Has technical knowledge relative to company’s products (bread). Intimately understands customers order cycle, products, order quantities and pricing |
| Minimum Requirements | Education:
NQF level 4/5, Matric Skills Ability to read, write, understand and communicate in English. Good Numeracy.
Experience: 2 years related experience in an administrative / sales environment JDE or ERP system advantageous Proficient in MS Excel
General Expected to work weekends and public holidays Strong communication skills Good telephone manner Previous experience of sales office advantageous KEY COMPETENCIES OF THE JOB
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| Duties & Responsibilities | Key Responsibities
Create internal sales order for buffer stock Capture internal sales order into excel control sheet Capture internal sales order onto JDE Daily Order processing Contact customer and sales staff for sales order Capture sales order into excel control sheet Process order onto system Ensure sales oredr from customer to system is accurate Track Orders Receive status enquiry Monitor/check order status Resolve issues Notify production and dispatch of sudden changes to sales orders Adhere to timelines for communicating orders to production/dispatch Customer Service Ensure polite and professional customer interaction Customer queries to be dealt with timeously and efficiently, including telephone interactions General Processing Maintain system master data(ricing and discounts and order sheet) Daily review and reconciliation of all orders KPA’S Sales data recorded timeously and accurately Daily review and recociliation of all orders |
