Website Clicks Group
Clicks Group is a South African retail-led healthcare company operating several brands, including the country's largest retail pharmacy chain.
Clicks Group is a South African retail-led healthcare company operating several brands, including the country’s largest retail pharmacy chain. Founded in 1968, the company is headquartered in Cape Town and listed on the Johannesburg Stock Exchange (JSE). The main brand and South Africa’s leading health and beauty retailer, featuring both stand-alone stores and in-store pharmacies.
Introduction
- The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.
Job description
- To drive sales of the store through cross and up selling.
- To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
- To create an appealing shopping environment for customers.
- To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
- To increase profitability and brand loyalty with customers.
- To ensure continuity of excellent customer service
MINIMUM REQUIREMENTS:
Essential Competencies:
- Communication skills.
- Customer service skills.
- Listening and interpersonal skills.
- Problem solving ability.
Qualifications and Experience:
- Matric/Grade 12 (essential).
- Experience in cosmetics.
- Retail in sales or service environment (desirable).
Skills, Abilities and Job Related Knowledge:
- Good understanding of retail principles.
- Be able to interact with customers effectively.
- Ability to apply selling skills.
- Computer literate.
- Good understanding of stock management principles.
