Website Sasria
Sasria is a short-term insurance company wholly owned by the state and reports directly to National Treasury. The company is self-funding and generates income from premiums which is used to pay all claims and expenses. The company is also responsible for providing adequate capital for major catastrophic losses.
Sasria invites South African unemployed graduates to apply for Customer Experience Internship Programme 2025.
Position: Customer Experience Intern
Reference Number: SAS250227-1
Qualifications:
- Bachelor’s degree in one of the following fields:
- Business Administration
- Marketing
- Customer Experience
- Communication
- Psychology
- Consumer Behaviour
- Data Analytics
- Business Analytics
Experience:
- No post-qualification experience required.
Tasks & Responsibilities:
- Administrative Support:
- Document preparation, meeting scheduling, and maintaining records of customer complaints/queries.
- Provide support in resolving customer service-related queries, particularly with claims activities.
- Customer Experience (CX) Reports:
- Assist in the preparation of CX reports, presentations, and insights from customer data.
- Ensure tasks are completed on time and procedures are implemented to address queries.
- Stakeholder Coordination:
- Coordinate both internal and external stakeholder engagements to ensure smooth communication.
- Take minutes for engagements attended by the Customer Care Space (CCS).
