Website Department of Home Affairs ZA
The DHA is custodian, protector and verifier of the identity and status of citizens and other persons resident in South Africa. This makes it possible for people to realise their rights and access benefits and opportunities in both the public and private domains. By expanding these services to marginalised communities, the department plays is a key enabler in deepening democracy and social justice.
REQUIREMENTS :
- A Grade 12 National Senior Certificate at NQF level 4 as recognized by SAQA. PSIRA Grade C Certificate is required. Basic security officer’s course. Knowledge of the Constitution of the Republic of South Africa.
- Knowledge of all relevant public service and Departmental Legislative Frameworks and relevant Governance Structures. Knowledge of the Minimum Information Security Standards (MISS).
- Knowledge of Control of Access to Public Premises and vehicle Act. Knowledge of the National Intelligence Strategy Act.
DUTIES :
The successful candidate will be responsible for, amongst others, the following specific tasks:
- Determine whether visitors have appointments / or require services. Confirm appointments or refer the visitor to the relevant service delivery point. Complete or ensure that the admission control register is completed and issue admission control documents / cards as required.
- Escort visitors to relevant employees / venues if required. Lock and unlock entrances. Identify suspicious conduct.
- Ensure unauthorized persons and dangerous objects do not enter the building. Follow-up on incidents. Facilitate stakeholder engagement and collaboration.
- Ensure the effective implementation of operational objectives and innovations (digital transformation, records- and document management solutions, process improvements and information management and analysis), in order to enhance security and service delivery. Implement governance processes, frameworks and procedures.
- Ensure effective and efficient safeguarding of human and physical resources. Coach and guide staff on best practices and compliance with regulatory requirements.