Responsibilities:

Effective Workshop Management:

• Initiate and manage job cards with precision
• Oversee daily orders and address complaints swiftly
• Provide technical support both internally and externally
• Handle claims and maintain the claims room meticulously
• Conduct ad hoc inspections of serviceable vehicles and tractors

Marketing & Client Liaison:

• Develop and implement targeted marketing strategies
• Organize client clinics, promotions, and inspection programs
• Ensure continuous, effective client communication and timely complaint resolution

Admin Excellence:

• Generate and review reports with accuracy
• Assist in financial management and budget tracking
• Uphold high standards in internal and external communication
• Ensure compliance with health and safety regulations

Mentoring & Development:

• Schedule and manage workshop personnel effectively
• Set clear goals and provide regular feedback
• Support staff development and identify growth opportunities
• Ensure adherence to relevant legislation and regulations

Technical Expertise:

• Deliver top-notch service and maintenance for agri-mechanical equipment
• Monitor and enhance workshop productivity
• Ensure high-quality service delivery and inspect technician work before approval

Requirements

• Qualified Diesel Technician
• National Senior Certificate
• At least 2 years relevant Agri-mechanical experience
• Candidates with John Deere experience will receive preference