Website Southern Sun
Southern Sun is Southern Africa’s leading hospitality group comprising over 90 strategically located hotels and resorts, a wide collection of restaurants and more than 300 conference venues and banqueting facilities in South Africa, Africa, Seychelles and the Middle East. With a rich heritage of excellence and dedication to delivering service with flair, Southern Sun provides guests with unforgettable experiences at destinations that offer unparalleled variety and scale.
Role Description
This is a full-time Front Office Supervisor role based in Durban. The Front Office Supervisor will oversee receptionist duties, manage reservations, and ensure excellent customer service. This role will involve supervisory responsibilities and daily communication with staff and guests.
Qualifications
- Supervisory Skills and Communication abilities
- Experience in handling Receptionist Duties and Reservations
- Strong Customer Service skills
- Attention to detail and organizational skills
- Ability to multitask and work under pressure
- Previous experience in hospitality or related field
- Proficiency in relevant software or systems
- High school diploma or equivalent; certification in hospitality is a plus
