Steyn City Hotel by Saxon is a luxurious retreat located within Johannesburg’s prestigious Steyn City lifestyle resort. As a member of Leading Hotels of The World, it offers guests an unmatched experience surrounded by serene green landscapes. The hotel features luxurious rooms, gourmet dining, state-of-the-art conference facilities, and a sophisticated co-working space.

Role Description: Port/Valet

Steyn City Hotel by Saxon

The Port/Valet will play a vital role in providing exceptional guest experiences, combining transportation services with guest assistance and information sharing. Key responsibilities include:

• Driving guests safely within and outside the estate as needed, ensuring a smooth and comfortable journey.
• Assisting guests with luggage during arrivals, departures, and room changes.
• Providing guests with detailed information about the hotel, its facilities, and the estate’s attractions.
• Greeting guests warmly upon arrival and ensuring their needs are promptly met.
• Assisting with valet parking services, including retrieving and parking guest vehicles with care.
• Conducting regular rounds to be available for guest assistance and proactively identifying opportunities to enhance their stay.
• Maintaining cleanliness and readiness of hotel vehicles and ensuring adherence to safety standards.
• Supporting the front office team with concierge-style services, such as booking reservations, arranging transportation, or facilitating special requests.

Requirements:

• A valid Professional Driving Permit (PDP).
• Previous experience in the hospitality industry, preferably in a similar role.
• Strong interpersonal and communication skills with a guest-focused attitude.
• Professional appearance and demeanor.
• A proactive approach to guest service and problem-solving.
• Ability to work flexible hours, including evenings, weekends, and holidays.