Purpose of the job:

• To provide superior customer services by achieving optimum turnover results and customer services through merchandise presentation, staff motivation and development that is customer focused.

Qualifications

• GR 12 (Matric) with Mathematics

Knowledge, Skills and Experience

Experience:

• Previous store management is important

Competencies / skills:

• Customer service orientation
• Strong management skills / Ability to develop subordinates
• Ability to plan, organize and control effectively
• Computer literacy
• Working knowledge of budget
• Analytical ability
• Attention to detail
• Ability to communicate with people
• Tolerance for stress
• High level of integrity / Initiative

Key Responsibilities

Responsibilities:

• Achievement of sales and profit budgets by the effective ongoing management of store resources.
• Protection of all assets (stock, cash, physical assets, staff and customers)
• Set daily, weekly, monthly sales and lay-bye targets for all staff and evaluate performance in the achievement of budgets and take action where is necessary
• Ensure store layouts are in line with company standards

Customer service

• Ensure correct administration procedures in respect of stock room, markdowns and lay-byes
• Ensure effective merchandise replenishment and housekeeping

People management

• Recruit, develop, guide staff to ensure customer friendly and efficient environment