Purpose Statement

• To provide a value adding expert certification and operational management service to internal and external customers which exceeds the requirements of the SABS processes and contributes to the image and standing of the organisation.

Minimum Requirements
QUALIFICATIONS AND SPECIAL CERTIFICATIONS/REGISTRATION

• National Diploma/ Diploma in Mechanical/ Civil/ Electrical Engineering or Relevant field (NQF Level 6)
• Valid driver’s licence (and be willing to travel) as per industry requirements
• SAATCA Registration is advantages

EXPERIENCE

• 3 years’ work experience in a relevant field (Operational Level)
• Systems Management work experience. (Operational Level)

Duties and Responsibilities
Functional Management

• Plan, schedule, conduct audits, within scope of control.
• Lead on-site audit team in line with client and SABS requirements.
• Participate and lead pre-audit meetings and complete audit preparation.
• Act as mentor for candidate auditors and new auditors, within scope of control.
• Act as subject matter expert in areas of competence in CTC, technical committees and work groups.
• Partake in certification/lab workgroups.
• Conduct peer evaluations and generate reports and recommendations, within scope of control
• Conduct on-site evaluations as required.
• Obtain test samples as required by SPC and notify the sample controller.
• Write and submit comprehensive audit reports to clients based on the scope of work required in line with SABS quality requirements.
• Prepare presentations and present audit findings to relevant stakeholders.
• Complete the clearance on findings as raised in the audit and documented in the audit report.
• Upload all reports and certificates to the Document Management System as per SABS standard operating procedures.
• Manage and control the information (within scope of control) to ensure that audits conducted for clients are valid and reliable.
• Promote and enhance the awareness of the SABS’s services and products offered.
• Assist in the creation of opportunities to up sell and to create additional business for the organisation.
• Submit all relevant reports within scope of control on time.

Risk and Compliance Management

• Adhere to the risk mitigation (e.g. fraud) controls and risk prevention principles and implement sound governance and compliance processes in line with SABS policies.
• Implement regulatory operational controls that have been are communicated.
• Support and provide evidence to all internal and external audit, Accreditation and regulatory requirements.
• Support the maintenance of related Service Level Agreements to minimise business risk and ensure business continuity.
• Ensure adherence to all relevant laws, SABS policies and Standard Operating Procedures.

Stakeholder Management

• Build and maintain effective internal and external stakeholder relationships for the purpose of knowledge sharing and integration, and management of the organisation’s reputation
• Represent and participate in the organisation’s committees and tasks teams when required.
• Convene, chair and attend meetings and present performance and business related information to relevant stakeholders when required.
• Provide technical support on projects when required.
• Actively liaise and build relationships with SABS clients and service providers so as to ensure that the service standards are met appropriately.
• Provide necessary information in order to resolve customer complaints.
• Report on any stakeholder engagements to ensure continuity and follow ups for future engagements.