About Dis-Chem Pharmacies

Dis-Chem Pharmacies is one of South Africa’s most recognised healthcare and pharmaceutical retail groups. Since its establishment in 1978, the company has expanded into a nationwide healthcare provider offering pharmacy services, primary healthcare clinics, wellness programmes, chronic disease management, and preventative healthcare solutions.

Dis-Chem clinics are committed to delivering accessible, affordable, and professional healthcare services while promoting healthier communities through patient education and preventative care.

Job Summary

• Position: Clinic Practitioner (Clinic Sister)
• Company: Dis-Chem Pharmacies
• Location: Queenswood, Pretoria, Gauteng
• Employment Type: Full Time
• Industry: Medical / Healthcare
• Required Registration: South African Nursing Council (SANC)
• Experience: Minimum 2–3 Years (5 Years Preferred)
• Benefits: Medical Aid, Provident Fund, Staff Account, Market-Related Salary

Position Overview

Dis-Chem Pharmacies is seeking a qualified and experienced Clinic Practitioner (Clinic Sister) to join its Queenswood clinic in Pretoria. The successful candidate will be responsible for managing and operating a Primary Health Care Clinic within the pharmacy environment while delivering exceptional patient care in accordance with South African healthcare regulations and professional nursing standards.

This role is ideal for a motivated healthcare professional who combines strong clinical expertise with a passion for community health, preventative medicine, and patient wellness.

Key Responsibilities

Deliver Comprehensive Primary Healthcare Services

• Perform Clinic Sister duties in accordance with healthcare regulations and best-practice clinical standards.
• Conduct patient consultations, assessments, screenings, and health evaluations.
• Deliver preventative healthcare services and health promotion initiatives.
• Provide treatment recommendations and patient education.
• Ensure excellent patient experiences and high-quality healthcare outcomes.

Clinic Management and Operations

• Manage the daily operations of the Primary Health Care Clinic.
• Monitor patient flow and clinic performance indicators.
• Establish and achieve clinic operational objectives.
• Ensure the clinic remains fully operational during designated business hours.
• Maintain compliance with healthcare legislation, professional standards, and company policies.

Patient Administration and Record Keeping

• Maintain accurate and confidential patient records.
• Ensure patient information is captured and updated correctly.
• Follow up on patient communication and treatment plans when necessary.
• Ensure all clinical documentation meets legal and professional requirements.

Medical Aid Claims and Financial Administration

• Process medical aid and healthcare claims accurately and efficiently.
• Ensure claims are submitted within required timelines.
• Monitor clinic statistics and performance metrics.
• Support the achievement of monthly operational and financial targets.

Inventory and Equipment Management

• Monitor stock levels and ensure adequate clinic supplies.
• Verify that medical equipment remains operational and compliant.
• Coordinate stock replenishment and inventory control processes.
• Maintain a safe, hygienic, and organised clinical environment.

Stakeholder Relationship Management

Develop and maintain positive working relationships with:

• Patients and their families.
• Store Managers and Dispensary Managers.
• Medical aid providers.
• Healthcare professionals and colleagues.
• Pharmaceutical suppliers and representatives.
• Community healthcare stakeholders.
• Local healthcare organisations and networks.

Minimum Requirements

Essential Qualifications

• Grade 12 (Matric).
• Tertiary qualification in General Nursing.
• Degree or Diploma in Midwifery.
• Registered with the South African Nursing Council (SANC).
• Ability to obtain BHF Registration.
• Minimum 2–3 years of experience as a Primary Health Care Clinic Sister.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Advantageous Qualifications

• Minimum 5 years of Primary Health Care Clinic experience.
• Experience working with Patient Record Systems.
• Knowledge of CKS and Allegra systems.
• Additional healthcare certifications relevant to primary healthcare and disease management.

Essential Clinical Knowledge

The ideal candidate should possess sound knowledge of:

• Community Health Nursing.
• Primary Health Care.
• Occupational Health Nursing.
• Family Planning and Reproductive Health.
• Cytology Procedures.
• Intrauterine Device (IUD) Management.
• Pharmacology and Medication Management.
• Expanded Programme on Immunisation (EPI).
• Cold Chain Management.
• Sexually Transmitted Diseases (STD) Treatment and Prevention.
• Emergency Medical Care.
• HIV/AIDS Pre- and Post-Test Counselling.
• Breastfeeding Education and Support.
• Pathology Procedures.
• Wound Assessment and Management.

Core Competencies

Clinical Competence

• Strong patient assessment and clinical decision-making abilities.
• Excellent diagnostic and healthcare management skills.
• Commitment to evidence-based healthcare practices.

Leadership and Accountability

• Ability to manage clinic operations independently.
• Strong leadership and people management capabilities.
• Self-motivated and highly organised.
• Demonstrates integrity, professionalism, and accountability.

Business and Financial Awareness

• Understanding of clinic profitability and performance targets.
• Ability to interpret clinic statistics and operational reports.
• Awareness of the financial impact of achieving or missing business objectives.

Communication and Interpersonal Skills

• Excellent verbal and written English communication skills.
• Ability to educate and counsel patients effectively.
• Strong relationship-building and stakeholder management abilities.

Personal Effectiveness

• Strong emotional intelligence.
• Entrepreneurial mindset.
• Excellent time management skills.
• Ability to work effectively under pressure.
• Trustworthy, honest, and dependable.

Advantageous Additional Training

Candidates with the following certifications will have an added advantage:

• Baby Immunisation Course (Department of Health or Sanofi Pasteur).
• Family Planning Course.
• Primary Health Care Course.
• Breastfeeding Support Programme.
• Disease Management Training.
• Bilingual communication abilities.
• Understanding of retail healthcare business objectives.

Special Conditions of Employment

• Willing and able to work retail trading hours.
• Physically fit and capable of managing clinic operations.
• Valid South African driver’s licence.
• Own reliable transport.
• South African citizenship.
• Clear criminal and credit record.

Benefits and Rewards

Successful candidates will enjoy a competitive benefits package that includes:

• Market-related salary.
• Medical aid benefits.
• Provident fund contributions.
• Staff account benefits.
• Ongoing professional development and training.
• Career growth opportunities within one of South Africa’s leading healthcare retailers.

Why Join Dis-Chem?

Dis-Chem offers healthcare professionals the opportunity to work in a trusted healthcare environment that prioritises patient wellbeing, professional growth, and community healthcare delivery. Clinic Practitioners play a key role in expanding access to quality primary healthcare while developing their careers within a respected and growing organisation.

If you are passionate about preventative healthcare, patient education, and delivering exceptional clinical services, this opportunity provides an excellent platform to make a meaningful impact.

 

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Apply for the Clinic Practitioner vacancy at Dis-Chem Pharmacies in Queenswood, Pretoria. Join a leading healthcare retailer and provide primary healthcare services, patient consultations, immunisations, family planning, and community wellness support.