We are currently seeking a Building & Engineering Head of Department and Chief Engineer to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Building & Engineering Head of Department and Chief Engineer you play a vital role in ensuring our properties deliver an experience beyond expectation, creating memorable moments for our guests.

• Ensures the smooth running of the property maintenance department, where all areas are maintained to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Develops and implements plans where property maintenance initiatives & hotel targets are achieved.
• Leads and manages the maintenance team, fostering a culture of growth, development and performance within the department.
• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Establishes and delivers an effective planned preventative maintenance programme to address maintenance and environmental and conservation matters.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

• Proven experience in property maintenance with strong problem solving capabilities
• Excellent leadership skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations