Position Overview

Dis-Chem Pharmacies is seeking a qualified and professional Pharmacist to join its team at the Toti Centre store in Amanzimtoti, KwaZulu-Natal. The successful candidate will be responsible for delivering comprehensive pharmaceutical care, ensuring patients receive safe, effective, and appropriate medication therapy while maintaining full compliance with South African pharmaceutical legislation and professional standards.

This role presents an excellent opportunity for a patient-focused pharmacist who is passionate about healthcare, medication management, and improving patient outcomes through professional pharmaceutical services.

Job Summary

• Position: Pharmacist
• Company: Dis-Chem Pharmacies
• Location: Toti Centre, Amanzimtoti, KwaZulu-Natal
• Employment Type: Full Time
• Industry: Pharmaceutical / Healthcare
• Qualification Required: Bachelor of Pharmacy (BPharm)
• Professional Registration: South African Pharmacy Council (SAPC)
• Experience: 2–3 Years
• Benefits: Medical Aid, Provident Fund, Staff Account, Monthly and Annual Performance Incentives

Key Responsibilities

Pharmaceutical Care Management

• Take responsibility for evaluating and addressing patients’ medicine-related needs.
• Assess the safety, effectiveness, and appropriateness of prescribed therapies.
• Monitor patient compliance with treatment plans and provide ongoing support.
• Ensure optimal therapeutic outcomes through evidence-based pharmaceutical care.
• Promote responsible medicine use and patient safety.

Prescription Dispensing and Verification

• Dispense prescription medications and scheduled substances in accordance with legal and professional requirements.
• Accurately interpret prescriptions and ensure compliance with SAPC regulations.
• Verify prescriptions prepared by pharmacist assistants and interns.
• Accept accountability for the accuracy and legality of dispensed medications.
• Ensure proper labelling, packaging, and storage of medications.

Patient Counselling and Education

• Provide clear instructions regarding medication usage, dosage, and administration.
• Educate patients on potential side effects, drug interactions, and precautions.
• Explain medical aid costs and medication-related expenses.
• Support patients in understanding chronic medication management plans.
• Promote patient adherence to prescribed treatment regimens.

Clinical and Therapeutic Services

• Provide pharmacist-initiated therapy where appropriate.
• Assess minor ailments and recommend suitable treatment options.
• Refer patients to healthcare practitioners or in-store clinics when necessary.
• Support chronic disease management programmes.
• Assist with HIV, AIDS, oncology, and chronic medication authorisations.

Medical Aid and Claims Administration

• Process claims accurately and efficiently.
• Resolve medical aid claim rejections and discrepancies.
• Stay informed about medical aid policies and dispensing requirements.
• Ensure all documentation is completed accurately and submitted on time.

Customer Service Excellence

• Assist customers at the dispensary, self-medication counter, and front shop.
• Follow up on prescription tracking reports and customer enquiries.
• Maintain professional and compassionate patient interactions.
• Deliver exceptional service that enhances customer satisfaction and loyalty.

Inventory and Stock Management

• Monitor stock levels and report shortages to the Dispensary Manager.
• Assist with stock control procedures and compliance requirements.
• Facilitate bi-annual stock takes.
• Ensure proper storage and handling of pharmaceutical products.
• Maintain accurate stock records and inventory controls.

Regulatory Compliance

• Adhere to South African Pharmacy Council (SAPC) regulations.
• Ensure compliance with Good Pharmacy Practice (GPP) standards.
• Follow Dis-Chem policies, procedures, and standard operating processes.
• Maintain compliance with health and safety regulations.
• Uphold pharmaceutical ethics and professional standards.

Minimum Requirements

Essential Qualifications

• Grade 12 (Matric).
• Bachelor of Pharmacy (BPharm) or equivalent qualification.
• Registered with the South African Pharmacy Council (SAPC).
• Minimum 2–3 years’ experience in pharmaceutical practice.
• 2–3 years of retail pharmacy experience, including student or internship experience.
• Computer literacy with Microsoft Office applications.

Advantageous Qualifications and Experience

• Retail or FMCG industry experience.
• SAP system knowledge.
• E-scripting experience.
• Registered Tutor status.
• Unisolv system experience.
• Proficiency in a third South African language.

Core Duties and Professional Functions

The successful candidate will contribute to:

• Pharmaceutical care and medicine therapy management.
• Medication dispensing and prescription verification.
• Patient counselling and healthcare education.
• Pharmaceutical compounding and preparation where required.
• Stock control and inventory management.
• Healthcare compliance and quality assurance.
• Public health promotion initiatives.
• Pharmaceutical research and development support activities.
• Regulatory compliance and professional accountability.

Required Competencies

Pharmaceutical Knowledge

• Strong understanding of medication therapy management.
• Knowledge of pharmaceutical legislation and Good Pharmacy Practice.
• Understanding of dosing guidelines and drug interactions.
• Ability to identify medication-related risks and provide solutions.

Communication and Customer Service

• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Ability to explain complex medical information clearly.
• Effective listening and interpersonal skills.

Leadership and Teamwork

• Ability to supervise and mentor pharmacy staff.
• Experience leading by example within a professional environment.
• Capability to train and develop team members.
• Collaborative approach to healthcare delivery.

Analytical and Organisational Skills

• Strong attention to detail.
• Excellent numerical and administrative abilities.
• Effective problem-solving skills.
• Strong time management and organisational capabilities.

Personal Attributes

• Trustworthy and ethical.
• Professional and accountable.
• Able to work effectively under pressure.
• Adaptable and solution-oriented.
• Committed to patient wellbeing and healthcare excellence.

Special Conditions of Employment

• Registration with the South African Pharmacy Council (SAPC).
• Willingness to work retail trading hours.
• Ability to work within a regulated pharmacy environment.
• Physically fit and capable of standing for extended periods.
• Valid driver’s licence and reliable transportation.
• South African citizenship.
• Clear criminal and credit record.

Benefits and Rewards

Dis-Chem offers a comprehensive employee benefits package that includes:

• Market-related salary.
• Monthly performance incentives.
• Annual performance bonuses.
• Medical aid benefits.
• Provident fund contributions.
• Staff account benefits.
• Professional growth and development opportunities.
• Career advancement within a leading healthcare organisation.

Why Join Dis-Chem Pharmacies?

Dis-Chem offers pharmacists the opportunity to work within a dynamic retail healthcare environment that prioritises patient care, professional development, and service excellence. Pharmacists are empowered to make a meaningful impact on patient health outcomes while gaining exposure to advanced pharmaceutical systems, healthcare technologies, and diverse clinical cases.

For professionals who are passionate about pharmaceutical care, patient education, and community healthcare, this role provides an excellent platform to grow and excel within one of South Africa’s most respected healthcare brands.