About SynergERP

SynergERP is an award-winning Business Solution provider that has been an industry-leading business since 1993. As a Sage Platinum Reseller, we pride ourselves on delivering advanced, customised, end-to-end and fully integrated enterprise management solutions that empower businesses to maintain a steady growth rate.

Role Overview

We are looking for a strong HCM Business Development Manager who is results-oriented and a self-starter – you must be able to work independently. We are looking for someone dynamic and passionate about learning new software solutions that enable upper-market companies to achieve financial and operational excellence. It is important that you have experience working with C-Level Decision Makers and can identify and understand a customer’s problem and how to position a solution.

This is a hybrid role, offering the flexibility to work remotely with occasional on-site engagements.

Key Responsibilities

Customer research and profiling

• Rely on your own network, tools & skills to source leads.
• Understand & Articulate the SynergERP and Software Value Proposition.
• Identify clients that would be a vertical and target market fit.
• Be able to sell a solution and not a product.
• Maintain CRM and additional reporting requirements.

Generate new sales

• Schedule appointments with Decision Makers.
• Overcome obstacles in reaching the Decision Makers.
• Cold calling and leveraging of different mediums, including but not limited to LinkedIn, networking, attending conferences and events, and securing referrals.
• Build and maintain a pipeline – SQO’s are monitored monthly.

Task and process management

• Follow the prescribed SynergERP sales methodology.
• Manage internal and external stakeholders.
• Present and articulate the value proposition.
• Get buy-in from the client to adopt the sales methodology.
• Co-ordinate internal & external stakeholders for successful product demonstrations.

Negotiating and closing

• Promote and emphasize business cases for change and ROI.
• Pre-empt and manage objections.
• Understand the clients’ buying and decision-making process and manage both internal and external expectations.
• Obtain & assess pricing for reasonability and accuracy.
• Prepare professional & detailed tailored proposals.

Continuous relationship building

• Be a trusted advisor to clients.
• Know when to involve internal stakeholders at client engagements.
• Educate the client throughout the process.
• Provide content, resources and tools required to make an informed decision.
• Maintain a good relationship with SynergERP’s business partners.

Attending Networking Events and Conferences

• Represent the company at industry events, conferences, and networking functions to generate new business leads.
• Expand the professional network by meeting potential clients, industry professionals, and other business development prospects.
• Leverage networking opportunities to stay updated on industry trends and gather insights for future business strategies.

Experience & Qualifications

• A degree in Business Management, Marketing, or a similar field (requirement).
• Experience in dealing with C-suite decision makers in large organisations (requirement).
• Experience in solution selling (payroll solution e.g PaySpace, Sage 300 people, etc).
• Experience in presenting at all levels of a business.

• Knowledge of Payroll/HCM or software sales experience (preferred)

Skills & Competencies

• Strong passion for technology with a continuous learning mindset.
• Proven ability to identify, qualify, and successfully win new clients through a hunter-driven approach.
• Consultative sales capability with a strong focus on understanding client needs and delivering tailored solutions.
• High level of initiative, self-motivation, and ability to work independently.
• Strong analytical skills with the ability to gather, interpret, and apply knowledge effectively.
• High level of accountability with a meticulous and detail-oriented approach to work.
• Solid business and financial acumen supporting value-driven decision-making.
• Strong client service orientation with a proactive and efficient working style.
• Excellent negotiation, presentation, and communication skills (both written and verbal).
• Exceptional administrative, organisational, and time management abilities.

Work Environment

• Hybrid working model with remote work flexibility.
• Reliable internet connectivity and own transport required.
• Occasional travel for client meetings or team collaboration.
• Commitment to ethical conduct and compliance with the Alviva Code of Conduct.