Website Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 26 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. As part of its business strategy, Jumeirah plans to double the size of its portfolio with a focus on gateway cities and resort destinations in Europe, The Americas, Africa and Asia.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
About the Job:
An exciting opportunity has arisen for a Housekeeping Manager in a remote location.
- Oversee and coordinate the activities of Housekeeping Attendants to ensure services are delivered efficiently.
- Study and evaluate housekeeping operations and suggest improvements to the Executive Housekeeper.
- Assign duties and responsibilities to subordinates and assist Housekeeping Attendants in their tasks.
- Check the Linen Room and pantry areas to ensure a smooth flow of guest supplies, uniforms, and linen.
- Maintain records of Planned Preventive Maintenance cleaning tasks such as window cleaning, carpet shampooing, mattress turning, and general room cleaning.
- Follow up on all out-of-order rooms to ensure timely maintenance and readiness.
- Ensure the correct distribution and control of master keys for security purposes.
- Conduct inspections of corridors, service areas, pantries, staircases, and public area toilets to ensure proper cleaning and maintenance.
- Take note of in-house and arriving VIPs, ensuring all suites and rooms are thoroughly inspected.
- Handle guest complaints according to hotel policy, report issues to the Director Housekeeping, check logbooks, and follow up on outstanding matters.
About You:
- 8 – 10 years of experience in a luxury industry
- Diploma in Hotel Management or another relevant field.
- A Bachelor’s Degree in Hospitality Management or any other relevant field is desirable.
- Experience working in a fast-paced, multi-cultural environment.
- Proven experience in Leadership role with team management skills.
- Detail oriented, strong problem-solving skills and creativity
About the Benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.
