About Novus Holdings

Novus Holdings is one of the largest print production, publishing, and manufacturing operations in Southern Africa. Founded as a family business over a century ago, the company is now listed on the Johannesburg Stock Exchange (JSE) and serves customers across the country and sub-Saharan Africa.

Job Description

On the Dot Supply Chain Management (Pty) Ltd, a division of Novus Holdings, seeks to appoint a diligent Branch Manager in the Operations Department. This position is based in Durban, KZN. The successful incumbent will report into the National Operations Manager.

Key Duties and Responsibilities

• Implement regional growth strategies in the branch to grow revenue and profit;
• Put operational plans in place in the branch to ensure timely service delivery at right cost and quality, aligned to overall regional strategy;
• Maximise the efficiency and productivity levels of all aspects of the branch’s operation, continuously seeking to optimise processes and find value-add opportunities for the branch;
• Ensure that the branch meets all operational targets, creating value for the business and meeting customer needs;
• Ensure achievement of budgeted and agreed financial performance of the branch by focusing on core business drivers;
• Responsible for financial control, reporting on branch finances and performing financial analyses for the branch;
• Build effective, value-adding, transparent relationships with all stakeholders (customers, suppliers and employees) through regular communication, reporting and personal interaction;
• Ensure effective customer relations management in the branch, making changes
• Monitor compliance with service level agreements, including compliance by service providers;
• Optimally manage company assets and minimise loss through adherence to all relevant company standard operating procedures;
• Plan for, select, develop and retain suitable staff for the branch and develop and maintain a high-performance team;
• Embed and sustain the organisation’s culture and values in the branch;
• Provide accurate and relevant reporting information to management and clients monthly or as requested to assist with strategic organisational decision-making;
• Ensure that effective management controls and good governance practices are in place and that policies and procedures are complied with;
• Ensure compliance with all legal and statutory requirements in the branch;
• Seek and continuously develop knowledge and information about competitor activity and communicate this to relevant departments in the company; and
• Ensure cash management and the security of all assets by enforcing security policies at the branch.

Educational Requirements

• Matric
• Diploma in Business Administration, Finance, Accounting, Management, or Marketing.

Experience Requirements

• At least 5 years’ relevant experience, with a proven track record in managing a business or branch successfully;
• Experience in all aspects of management, i.e. HR, finance, operations, etc
• Experience in a publication distribution environment advantageous.
• Proficient in relevant computer packages and application.
• Local area knowledge advantageous.

Skills and Competencies

(The abilities that the individual needs in order to perform this role effectively)

• Business acumen: Applies understanding of the business and how own Area integrates with others to achieve departmental objectives
• Leadership: Manages one or more generally homogeneous Teams; adapts department plans and priorities to meet short-term service and/or operational objectives
• Problem solving: Identifies and solves technical and operational problems; understands and recognizes broader impact across the department
• Impact: Guided by policies and departmental plan, impacts the Team’s ability to achieve service, quality and timeliness of objectives
• Interpersonal skills: Guides and influences others either internally or externally to adopt a different point of view