Website Intercare Group South Africa
Intercare Group is a prominent South African private healthcare provider founded in 2000 by Drs Hendrik Hanekom and George Veliotes.
About Intercare Group South Africa
The Intercare Group is a prominent South African private healthcare provider founded in 2000 by Drs Hendrik Hanekom and George Veliotes. The group operates an integrated network that includes medical and dental centers, day hospitals, and physical rehabilitation facilities across major provinces like Gauteng, Western Cape, Eastern Cape, and KwaZulu-Natal.
Role Description
- Effectively manage operational expenses including but not limited to staffing and consumables.
- Manage and implement sound patient flow in the nursing department.
- Ensure that nursing care is in line with all Intercare standards and SANC protocols and scope of practice.
- Implement and communicate revised / new operational processes to all staff members.
- Ensure that the disposal of medical waste and human tissue is in accordance to legislation.
- Ensure effective maintenance of schedule 5 – 7 drug registers in accordance to legislation.
- Manage correct capturing of all patient data.
- Ensure availability of stationary, business consumables and printing stock etc.
- Record and manage maintenance of all medical equipment.
- Schedule services of medical equipment.
- Ensure maintenance of office equipment including but not limited to computer hardware copier machines, printers, etc.
- Coordinate and ensure opening and closing of branch by nursing personnel. Coordinate and implement sound nursing operational practices aligned with the medical operating model of the organisation and SANC.
- Quality customer service aligned with Intercare’s Vision, Mission, and Values.
- Assist the health professionals with patient care where necessary.
- Build and maintain productive working relationships with all key stakeholders through ongoing communication and feedback.
- Ensure sound working relationships with internal and external customers.
- Ensure patient satisfaction through communication and provision of accurate and timeously information and care, including capturing of correct clinical information. Ensure that all nursing staff provide a quality customer service within their scope of practice.
- Attend to customer complaints and escalate where required to line manager.
- Ensure that protocols of professionals are adhered to at all times.
- Effective leadership and people management.
Role Requirements
- Grade 12
- Diploma/Degree in nursing leading to qualification as Registered Nurse.
- 2-3 years experience as a Registered Nurse with management function will be advantageous.
- Computer proficiency (MS Office) essential.
- CDE experience will be advantageous.
- SANC Registration as Registered Nurse.
To apply for this job please visit my.wamly.io.
