About Life Healthcare

Life Healthcare is a global, diversified people-centred and Johannesburg Stock Exchange-listed healthcare organisation that in southern Africa offers acute care, acute mental health, acute rehabilitation and renal dialysis services. With 38 years of expertise and 66 world-class healthcare facilities across southern Africa, Life Healthcare provides acute care to over 600 000 patients every year.

Job Description

A vacancy exists for a Quality Manager, based at Life Faerie Glen Hospital, reporting to the Hospital Manager. The successful candidates will co-ordinate quality efforts in support of the hospital management team and monitor the effectiveness of the Quality Management System; Safety, Health and Environmental compliance; as well as Legal Compliance thereof.

Critical Outputs

Hospital scorecard:

• Submit inputs to the hospital scorecard
• Set Hospital specific Quality objectives and targets in conjunction with management and in line with the Life Healthcare group targets
• Measure performance against set goals monthly and interpret results

• Advise management on corrective actions for major trends

Quality Reporting System(QRS)

• Manage the QRS and ensure all quality data is accurately captured
• Extract and generate monthly reports and graphs
• Analyse quality stats
• Review trends and assist line managers to generate corrective actions where necessary
• Identify hospital trends, co-ordinate power teams
• Coordinate and Manage Quality audits and monitor implementation of findings
• Coordinate and participate in arrangements for external audits

Quality Management processes

• Coordinate quarterly Health and Safety meetings
• Coordinate and assist the Hospital Manager with hospital Quarterly Quality Review meetings
• Coordinate the QMS process in all hospital departments

Document Control

• Train document control resource, HOD’s and all line managers on the document control processes
• Monitor compliance to document control process in the hospital and deviations

Legal, Safety, Health and Environment

• Conduct SHE assessments and audits.
• Coordinate processes to ensure legal compliance
• Risk and Emergency management
• Health and Safety representatives
• Hazardous Chemical Substances
• Occupational Health Programme
• Environmental management

Training

• Co-ordination and facilitation of all Health and Safety training
• Participate in the Quality Care process
• Quality Induction training
• Quality Management System and process training
• Assist in the implementation of quality campaigns

Requirements

• Applicant must have a nursing background.
• Computer literacy and familiarity in all MS-Office programs and applications is essential.
• Computer proficiency essential.
• Line management experience would be an advantage
• Health and Safety, Quality management and ISO 9001 and ISO 14001 experience is essential
• Knowledge of legal compliance in Healthcare management and Healthcare Risk Waste
• Driver’s license and ability to travel
• Excellent interpersonal, negotiation and communication skills.
• Good administrative skills and ability to set priorities.
• Detail-oriented.
• Degree or Diploma in Nursing or Degree or Diploma in Safety Management or similar

Competencies

• Problem-solving, critical thinking, analysis and judgment
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Drive & energy
• Attention to detail
• Ethical behavior
• Building relationships
• Customer responsiveness
• Organizational awareness