Website Department of Water and Sanitation (DWS)
Department of Water and Sanitation (DWS) is a government department, primarily operating in South Africa, responsible for the management and regulation of the country's water resources and the provision of water and sanitation services.
The Department of Water and Sanitation (DWS) is a government department, primarily operating in South Africa, responsible for the management and regulation of the country’s water resources and the provision of water and sanitation services. The mission of the DWS is to ensure that all citizens have access to clean water and dignified sanitation, while promoting effective and efficient water resources management for sustainable economic and social development. The DWS operates based on the mandate set out in South Africa’s National Water Act of 1998 and the Water Services Act of 1997.
Job Summary
- Post: Receptionist
- Branch: Corporate Support Services
- Salary: R193 359 per annum (Level 04)
- Centre: Gauteng – Roodeplaat Training Centre
- Application Closing Date: 14 November 2025, 4:30 PM
Requirements and Expectations
Minimum Requirements
- NQF Level 4 or 5 qualification (Senior/Grade 12 certificate or equivalent).
- Computer literacy (MS Office Suite).
- Knowledge of financial management and the Public Finance Management Act (PFMA) will serve as an added advantage.
- Strong organisational, interpersonal, and people management skills.
- Good communication skills (both verbal and written).
- Client orientation and customer focus.
- Knowledge of telephone etiquette and front-office operations.
- Ability to handle diverse clients professionally and maintain ethical conduct.
Key Duties and Responsibilities
- Receive and direct telephone calls and messages to the appropriate staff or departments.
- Welcome and guide clients and visitors to the correct offices or units.
- Provide accurate and relevant information to internal and external clients.
- Operate and maintain office equipment such as fax machines, photocopiers, and telecommunication systems.
- Maintain an updated telephone directory and ensure the accuracy of contact details.
- Control and update the visitor register at the reception area.
- Liaise professionally with internal and external stakeholders to ensure effective service delivery.
Note
- Preference may be given to candidates residing within the Gauteng Province.
