Job Summary

Redefine Properties is looking for an experienced and results-driven Building Manager Commercial to oversee the operational performance, maintenance, safety, and tenant satisfaction of its commercial property portfolio in Gauteng.

This position is responsible for ensuring that commercial buildings operate efficiently, remain compliant with health and safety regulations, and provide a safe, attractive, and cost-effective environment for tenants and visitors. The successful candidate will work closely with Property Managers, service providers, contractors, and tenants to maintain high property standards while effectively managing budgets and resources.

Primary Purpose of the Role

The Building Manager Commercial is responsible for planning, coordinating, managing, and monitoring all building-related operations within the portfolio. The role focuses on maintaining property assets, ensuring tenant satisfaction, overseeing outsourced service providers, implementing maintenance strategies, and managing building performance to meet operational and financial objectives.

The position also plays a vital role in preserving asset value, minimizing operational risks, and ensuring compliance with occupational health and safety requirements.

Key Responsibilities

Tenant Relationship Management

• Build and maintain strong professional relationships with tenants.
• Respond promptly to tenant concerns and service requests.
• Ensure tenant expectations are managed effectively.
• Promote a positive tenant experience through high service standards.
• Coordinate communication regarding maintenance projects and building operations.

Building Operations Management

• Conduct regular inspections of commercial properties.
• Monitor building conditions and identify maintenance requirements.
• Ensure buildings remain safe, clean, functional, and aesthetically appealing.
• Oversee day-to-day facilities operations and service delivery.

Maintenance Planning and Execution

• Develop and implement planned preventative maintenance schedules.
• Coordinate routine inspections and servicing of building systems.
• Manage ad hoc repairs and emergency maintenance requirements.
• Ensure all maintenance work is completed safely and efficiently.
• Monitor the performance and reliability of critical building equipment.

Emergency and Risk Management

• Take charge during building emergencies.
• Coordinate emergency response procedures and corrective actions.
• Ensure appropriate backup resources are available when required.
• Minimize operational disruptions and safety risks.

Contractor and Service Provider Management

• Manage outsourced maintenance and specialized service providers.
• Monitor contractor performance and service quality.
• Ensure compliance with contractual obligations and safety standards.
• Coordinate external vendors and maintenance teams to achieve operational objectives.

Procurement and Resource Management

• Oversee procurement of maintenance materials, parts, tools, and equipment.
• Ensure procurement activities align with company policies and budget requirements.
• Maintain sufficient resources for effective building operations.
• Support cost-saving initiatives and efficient resource utilization.

Staff and Team Management

• Motivate and support maintenance teams and service providers.
• Coordinate work assignments and schedules.
• Manage overtime allocations and workforce planning.
• Promote a culture of safety, accountability, and high performance.

Budget Management

• Demonstrate responsible management of operational budgets.
• Monitor maintenance expenditures and cost performance.
• Ensure resources are utilized efficiently.
• Assist in identifying opportunities for operational cost savings.

Compliance and Safety

• Ensure compliance with Occupational Health and Safety Act (OHSA) requirements.
• Conduct regular safety inspections.
• Maintain safety records and compliance documentation.
• Promote workplace safety awareness across all facilities.

Educational Requirements

Essential

• Grade 12 (Matric)

Advantageous

• Relevant Technical or Trade Certification
• Building Maintenance Qualification
• Facilities Management Qualification
• Property Management-related Training

Experience Requirements

Candidates should possess:

Essential

• Minimum 6 years of experience in:
  • Building Management
  • Facilities Management
  • Technical Maintenance Management
  • Commercial Property Operations

Preferred

• Experience managing commercial office buildings
• Green Building Management experience
• Experience supervising contractors and outsourced service providers
• Budget management experience
• Exposure to large property portfolios

Required Knowledge

Occupational Health and Safety

• Strong understanding of OHSA legislation and compliance requirements
• Risk identification and mitigation practices
• Emergency preparedness and response procedures

Building Maintenance

• Preventative maintenance planning
• Building systems management
• Mechanical and electrical equipment oversight
• Asset lifecycle management

Procurement

• Procurement procedures and controls
• Supplier and contractor management
• Cost management principles
• Service contract administration

Essential Skills

Leadership and People Management

• Ability to lead and motivate teams
• Strong supervisory capabilities
• Performance management skills
• Conflict resolution abilities

Communication Skills

• Excellent written and verbal communication
• Strong stakeholder engagement abilities
• Professional tenant interaction skills
• Ability to prepare operational reports

Technical Skills

• Building maintenance expertise
• Facilities operations management
• Inspection and compliance monitoring
• Critical equipment oversight

Administrative Skills

• Computer literacy
• Record keeping and documentation
• Budget monitoring
• Scheduling and planning

Analytical and Problem-Solving Skills

• Ability to identify operational issues quickly
• Sound decision-making abilities
• Practical problem-solving skills
• Risk assessment capabilities

Time Management

• Ability to prioritize multiple responsibilities
• Effective deadline management
• Efficient resource allocation

Competencies Required

The ideal candidate should demonstrate the following competencies:

Reliability

• Consistently delivers quality work
• Takes ownership of responsibilities
• Dependable under pressure

Safety Consciousness

• Promotes safe working practices
• Maintains compliance with safety regulations
• Prioritizes risk prevention

Organizational Ability

• Effectively manages multiple priorities
• Coordinates resources efficiently
• Maintains accurate records

Technical Capability

• Strong understanding of building systems
• Ability to oversee technical maintenance activities
• Knowledge of preventative maintenance strategies

Communication

• Clear and professional communication style
• Effective stakeholder management
• Strong interpersonal skills

Quality Focus

• Commitment to maintaining high property standards
• Continuous improvement mindset
• Attention to detail

Teamwork

• Works collaboratively across departments
• Supports colleagues and service providers
• Builds productive working relationships

Problem Solving

• Identifies challenges proactively
• Develops practical solutions
• Makes informed decisions

Cost Consciousness

• Understands budgetary responsibilities
• Focuses on value-driven spending
• Supports operational efficiency initiatives

Why This Role Is Important

The Building Manager Commercial is a key operational leader responsible for protecting the value of commercial property assets while ensuring an exceptional environment for tenants. Through effective maintenance management, contractor oversight, compliance monitoring, and budget control, the role directly contributes to tenant retention, operational efficiency, risk reduction, and long-term property performance.