Role Purpose:

Focuses on retention and strengthening of client relationships. Accountable for sales to designated customer accounts, typically within a defined geographical area. As multiple accounts owner, responsible for supporting customers’ productivity with the full range of life cycle offerings in the specific territory. Develops sales competence in the territory and driving Order intake growth to the strategy.

Key Accountabilities:

• Focuses on account planning and face-to-face selling of FLS products and services
• Supports development of medium to long-range sales plans and prepares strategies to protect, grow, and diversify the relationship with a defined group of customers
• Identifies opportunities in existing customer installations for replacement of equipment with products/equipment from the FLSmidth portfolio (increased wallet share)
• Manages a team of Site Account Managers and is responsible for setting targets and objectives in alignment with the Area/Region goals
• Identifies and manages interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities
• Ensures problem resolutions and ensures customers receive high quality customer service
• Ensures development of client retention and growth plans and strategies for developing profitable business with assigned accounts
• Develops Site Account Managers to enable sustainable support to Customer base and provide feedback on Market and Pricing.
• Promotes a culture of personal and team safety, including others who may be affected by the company’s operational activities

Requirements:

• B.S. in Engineering or Business degree
• 7+ years of experience selling in the mining industry
• Demonstrated ability to grow order intake
• Success in mentoring peers