Website Empact Group
At Empact we are on a journey – a journey to do our best and be the best for our people, our clients, our partners, our community and our planet. This is the passion that drives us to be the preferred, purpose led partner for catering, cleaning and integrated facilities management solutions in Southern Africa; known for our skilled and caring people, our consistent excellence in service delivery and the value we create for our clients.
Education and Experience:
- Matric or equivalent
- A minimum of 2 years’ experience in a cleaning environment
- Fully competent in operation of cleaning equipment and chemical usage.
- Solid customer service experience
- Driver’s license is recommended
Knowledge, Skills and Competencies:
- Organizational, numeric and administrative skills.
- Ability to multitask and prioritize team tasks effectively.
- Good interpersonal skills and ability to communicate at all levels.
- Well-groomed and professional.
- Ability to maintain confidentiality.
- Ability to work flexible hours.
- Ability to perform general physical activities
Duties include:
- Lead, instruct and delegate tasks to a team of cleaners ensuring that the cleaning is performed according to the client requirements and company standards.
- Ensure that the cleaning equipment needed is well maintained and safe to use.
- Perform on the job training of new staff on safety, company work procedures, methodology and operation of cleaning equipment.
- Manage and report stock requirements.
- Respond to clients’ enquiries or specific requests and reporting such to the Cleaning Supervisor or Specials Manager.
- Resolve problems and make decisions at team operational level.
