Website Clicks Group
Clicks Group is a leading South African retail-led healthcare and beauty group, headquartered in Cape Town.
Application Details
Industry: Wholesale & Retail Trade
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Somerset West
Contract: Permanent
EE position: Yes
Job Purpose
To ensure that the safe, timely, and confidential delivery of prescription medications and healthcare products to customers, clinics and healthcare facilities. The driver plays a vital role in maintaining trust and reliability between the pharmacy and its clients.
Job Objectives
- Deliver prescription and OTC medications to residential homes, clinics, retirement homes, and hospitals
- Ensure urgent deliveries are prioritised
- Handle temperature sensitive and scheduled medication securely
- Ensure refrigerated medication/products have ice packs
- Loading vehicle carefully to ensure the safe delivery of parcels
- Obtain signatures and maintain proof-of-delivery
- Maintain patient confidentiality at all times
- Communicate professionally with patients and healthcare staff
- Relay customer concerns or queries to the Dispensary Manager
- Return undelivered or rejected items to the dispensary with the relevant documentation
- Ensure that the vehicle is cleaned regularly
- Ensure check sheet for deliveries are completed accurately
- Ensure the accurate number of parcels are confirmed beforehand
- Ensure that all duties allocated are carried out and completed
Minimum Requirements
- National Senior Certificate (Matric) Essential
- At least 2 years previous delivery or courier experience
- Basic knowledge of pharmacy procedures (advantages)
- A Code 08 or 10 driver’s license required, approved by the South African Road Traffic Act
- A Valid PDP
- No traffic violations on record
- Must be prepared to work shifts in order to meet the operational requirements of the department
Job related knowledge and skills:
- Basic knowledge of pharmacy procedures
- High level of integrity and responsibility
- Ability to maintain confidentiality and handle medication with care
- Knowledge of customer service excellence
- Strong customer orientation
- Good communication skills
- Able to work under time pressure/time deadline
- Attention to detail
Competencies:
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
- Working with people
- Coping with Pressures and Setbacks
To apply for this job please visit careers.clicksgroup.co.za.
