We are seeking a detail-oriented and organised Online Fulfilment Clerk to join our Retail Head Office team. The Online Fulfilment Clerk will be responsible for coordinating and processing online orders in a timely and accurate manner. The ideal candidate will have strong communication skills, the ability to work efficiently in a fast-paced environment, and a passion for providing excellent customer service.

Key Responsibilities

• Process online orders accurately and efficiently.
• Communicate with customers regarding order status and any issues that may arise.
• Monitor inventory levels for orders and follow the stock request process as required.
• Ensure compliance with company policies and procedures related to online fulfilment.
• Collaborate with other departments to resolve any fulfilment issues or customer complaints.
• Maintain a clean and organized work area.

Qualifications

• High school diploma or equivalent.
• Prior experience in online fulfilment or related role is preferred.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Proficiency in using computer systems and online ordering platforms.

This position offers a competitive salary, benefits package, and opportunities for advancement within the company. If you are a motivated and organized individual with a passion for online fulfilment, we encourage you to apply for the Online Fulfilment Clerk position at our Retail Head Office.