Website Mango5
Mango5 is a Business Process Outsourcing (BPO) company based in Cape Town, South Africa, that provides customer support and back-office services for international and local clients.
Mango5 is a Business Process Outsourcing (BPO) company based in Cape Town, South Africa, that provides customer support and back-office services for international and local clients. The company serves a diverse range of industries, including financial services, telecommunications, and vehicle tracking. Its multilingual capabilities allow it to support clients in various markets across the USA, UK, and Europe.
Key Responsibilities:
- Recruit and screen potential study participants based on research protocols.
- Educate patients about study objectives, requirements, and benefits.
- Coordinate offsite recruitment events and promotional activities.
- Ensure strict adherence to confidentiality and compliance standards.
- Collaborate with the team to meet recruitment targets and deadlines.
Skills and Experience:
- Familiarity with medical terminology, treatment procedures, and industry regulations to enhance communication and understanding with potential patients
- High school diploma or equivalent required.
- 1-2 years of experience in a medical /sales setting or patient recruiter (preferred).
- Proven ability to work in a fast-paced, changing environment.
- Exceptional organizational and customer service skills.
- Familiarity with HIPAA and compliance regulations is a bonus.
